|*Sales: Accept leads generated from in&branch lead generators as well as warm leads provided by the bank from the database as well as generate own leads. Make appointments, explore the customerâ€™s financial needs in life&related investment and insurance needs areas, select appropriate product to meet these needs from the companyâ€™s product range, gain customer agreement to purchase, accurately complete sales documentation.*Incentive programs: Cascade the incentive programs & ensure complete success in implementation of the same.*Sales completion process: Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document.*New markets/segments: Explore opportunities to develop new markets/ segments in line with company sales strategy from time to time.*Cross Sell/ Up&Sell: Build a good customer base in order to explore opportunities to cross&sell & up&sell, Obtain referral to further prospects where appropriate.*Relationship Building:â€“ Build long term relationship with the bank staff & clients by responding appropriately to all bank/client queries either directly received or forwarded by the service company.â€“ Know all the branch managers, relationship managers & employees of all assigned branches on a personal level.*Customer Relationship Management: Arrange meetings of banks branch managers & staff with existing clients at least once a year, acknowledging birthdays & anniversaries to review their financial circumstances & life insurance needs as well as to obtain referrals to further prospects.*After Sales Service: Accept & follow up on suggestions, request & complaints received from clients, ensure claim requests are serviced.*Performance review: Proactively ensure performance review by submitting various sales reports as per agreed frequencies in order to ensure performance targets are achieved & exceeded, ensure meetings with manager to agree on targets & to review performance. Use these forums to discuss issues of business development.*Training & Development:â€“ Participate in relevant training arranged by the company, take initiative to keep abreast of developments in products & services, company policies, procedures, sales process & organization. Keep up to date with market developments by reading newspapers, journals & through personal contacts.â€“ Deliver the snap modules at bank branch level as formulated by the training team.*Supporting colleagues & bank sales team: Support other Relationship Managers and the bank sales team where requested by the sales manager by coaching them in company knowledge, products, services & selling skills, accompanying them on client visits & modelling relevant behavior.
Keywords : Relationship Manager, Bancassurance, Sales, Business Development