We are seeking a highly organized, hardworking and self-motivated Administrative Officer to keep things running smoothly. The ideal candidate will report to multiple managers with minimal direct supervision while maintaining good working performance. Therefore, he or she needs to have superb time management and organization skills. The candidate will be comfortable with general office operations, including electronic correspondence, filing, typing reports and dealing with customers and vendors. Our Administrative Officer should good people and communication skills in order to best work with our clients and work well with team members.
The successful candidate will focus on all aspects of customer satisfaction and care. We need a Administrative Officer who can take charge of our customer service department and foster positive relationships with our clients and vendors.
Collaborate with the sales team to develop efficient methods for handling issues with customers and vendors
Monitor the customer satisfaction levels and develop methods for increasing them
Assist in creating ways for delivering excellent customer service
Handle office interactions which includes answering phone inquiries, and handling requests in a professional manner.
Coordinate communication between various departments, to keep all parties informed of general business operations.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Work with team members in liaising between orders and supplies
Job Skills and Qualifications
Bachelor’s degree / Diploma holder
Fresh graduate are welcome to apply
Experience in basic bookkeeping and tracking of documentations
Good organization, scheduling and time management skills.
Working knowledge on using computers and software
Excellent communication skills.
Strong written and verbal communication skills
Strong sense of professionalism and discretion required
Ability to work well in a team environment
Experience in customer service role
Able to speak Mandarin is added advantage
Type : Company job
Role : Junior Executive
Industry : General & Wholesale Trading
Salary : MYR 2,500 - 3,000
Modern-Lab Chemicals Sdn. Bhd. was founded in 1982 with the objective to provide “THE BEST IN SERVICE AND QUALITY PRODUCT” in the supply of chemicals, scientific equipment, specialty cleaning detergents, laboratory glassware & plasticwares, biochemicals & electrophoresis, filtration products, sealant / lubricants & greases, environmentally friendly biodegradable cleaners, laboratory equipment, and consultation services for cleaning applications for industrial, academic and medical sector in the Asia-Pacific region.
Our main office supports the northern region of Malaysia, and handles export to Hong Kong, Indonesia, Thailand, Singapore and China while our regional agents cover other parts of the Asia-Pacific markets.