• Advance Financial Guide - Bandar Sunway Jobs in Malaysia - 969687

    HSBC Amanah Malaysia Berhad
  • 1 - 3 Years
  • Malaysia - Selangor - Bandar Sunway
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  • Posted above 1 month
  • Job Views: 7
  • Job Applicants: Less than 10

Job Description

Some careers prize diversity more than others

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join Hongkong and Shanghai Banking Corporation (HSBC) and discover how diversity drives our success

Representing the largest global Islamic financial services team of any international bank, HSBC Amanah provides a full suite of innovative Islamic products and services to retail and corporate customers around the world Complementing HSBC’s comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group’s international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia

We are currently seeking an ambitious individual to join our HSBC Amanah team in the role of Advance Financial Guide, working together with colleagues to define, manage and achieve divisional business targets

Reporting directly to the branch manager,the job holder mainly responsible to pro-actively build the Amanah Retail Banking and Wealth Management (RBWM) business by actively acquiring new to bank customers, retaining and increasing customer Islamic product holdings that contributes to the branch profitability by the effective solicitation and selection of deposit, credit applications and simple wealth management products while adhering to Shariah compliance and the Amanah brand value

Principal Responsibilities

To contribute to the branch and Retail Banking & Wealth Management business profitability by-
Consistently achieving individual and branch sales targets by proactively selling Amanah products on a needs basis, using a consultative selling processHaving joint discussions with Line Managers to analyse the financial and economic market to develop a sales plan and strategyWorking with Line Managers to plan daily/weekly/monthly sales activities as per the sales plan and strategyActing promptly on all leads and follow-up activity, in order to close the saleEnsuring that up-to-date and accurate customer information is entered and kept in the Bank's systems (eg HUB, CRMS, RIS etc) at all timesUpdating and maintaining accurate record of all sales activities in a timely manner for Line Manager’s reviewProactively provide service including non-cash transactions to customers when necessaryTo adopt needs-based selling approach by-Building rapport and establishing customer needs through the completion of the Life CheckIdentifying and matching customers’ financial needs to the Amanah financial solution according to their different life stagesConsistently following-up and follow-through on customer’s application within the stipulated timelinesOpening new Advance-i banking accounts within the KYC requirement standard and 100% defects-free quality in the account opening documentsEnsuring proactive update of accurate customer information in the Bank’s system and update customers on HSBC Amanah products and leverage on service to prospect for sales

To comply to the code of sales ethics and professional conduct by-
Maintaining a professional appearance at all times in the customer area, including promotional displaysMeeting the requirements of the Sales Quality StandardsObserving all laws and regulations governing the Bank’s business and their professionObserving HSBC Group’s Key Business Values (KBVs) whilst performing his/her jobEnsuring that the product recommended is suitable to the needs and not beyond the resources of the prospective customerTreating all customers’ information as confidentialAvoiding aggressive and offensive sales practices

To maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulatorsEnsure Awareness of compliance requirements and implementation of Group Compliance PolicyMaintain Awareness of operational risk Including its identification, assessment, mitigation and control, loss identification and reporting in accordance with Section 4 of the Group Operations Functional Instruction Manual

Requirements
Professional, goal-oriented, innovative and well organisedEntrepreneurial, confident, outgoing and creativePassionate in delivering superior sales and customer serviceExcellent communication (Bahasa Malaysia and English) and interpersonal skillsMust be willing to work flexible hoursMinimum of Diploma or Sijil Pelajaran Malaysia with 2 years working experienceInsurance and/or Unit Trust License will be beneficial but not essentialOnly Malaysian citizens are encouraged to apply

You’ll achieve more when you join HSBC
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HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website

Issued by HSBC Bank Malaysia Berhad

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Banking/Financial Services

Salary:Not Disclosed

Deadline:25th Dec 2019

Company Profile

Some career prize diversity more than others.
If you're looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.
Representing the largest global Islamic financial services team of any international bank, HSBC Amanah provides a full suite of innovative Islamic products and services to retail and corporate customers around the world. Complementing HSBC's comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group's international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia.

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