Responsibilities1. Following job arrangement, comply with the on-site operation and safety management requirements of the main factory.2. Reach the site within 10minutes after received a call. Carry out preventive and corrective Maintenance report. Proactively in reporting and act accordingly during abnormality.3. Ensure the quantity and quality of the product meet the customer requirement and solve the problem (if any) at the first time.4.Work closely with customer team - Trouble shooting and give the best solution at customer ‘site as soon as possible when there is a quality problem.5. Communication with customers all the related department such as production, technical, quality, procurement, and others as well as collect relevant information through customer service activities.6. Proactively collect information on competitors products, business, etc. and update company from time to time and propose improvement methods.7. Maintain the "After-sales Service Team Member Maintenance Record Form" in a timely manner according to the work situation, and obtain customer confirmation.8. Responsible for the processing of the client s product/ material return procedures, to ensure that the returned materials/product are in line with each other.9. Work closely with QA department and provide the customer feedback to QA personnel.10. Assist in documents delivery, inventory, sampling fitting etc.Requirement1. Candidate must possess at least Certificate / Diploma /Degree in Automotive, mechanical, electronic or any relevant.2. At least 2 years working experience in automotive industry. Experience in after sales service (Quality) or wire harness will be an added advantage.3. Knowledge of wiring will be an added advantage.4. Able to write and speak in Mandarin and English.5. Candidates must be able to standby 24hours.6. Highly mobile, posse’s own car and willing to travel.7. Computer literature. Working Location: Tanjong Malim (Proton)
Type : Company job
Role : N/A
Industry : Automobile/Automotive Ancillary/Vehicle
Salary : Not Disclosed
Shuangfei Wire Harness Sdn Bhd is a wholly owned subsidiary of Liuzhou Shuangfei Auto Electric Appliances Manufacturing, a China company which was established in 1993. Shuangfei Wire Harness is a professional entire car wire harness manufacturing company which involves from designing to supplying.
Currently have 10 plants in various district in China such as Guangxi, Qingdao, Nanjing and Shenzhen.