AOG Desk Specialist - Jobs in Malaysia - 902505

SR Technics
Job Summary
  • Experience 3-5 Years
  • Telecommuting

Job Description

SR Technics is one of the world’s leading providers of technical solutions to airlines. Through our integrated service solutions we ensure our customer airlines have airworthy aircraft ready and available to fly. To and from any destination. Around the clock, around the globe.

In line with our expansion into the fast-growing Asia-Pacific market, we continue to seek for top talents to join us. Our Aircraft on Ground (AOG) Resolution Centre is keen to team-up with highly independent and self-driven individuals to continuously support us in delivering high quality MRO services to our customers.

The AOG Resolution Centre maintains a 24-hours / 7 days service and is a central contact point for all matters relating to urgent aircraft material requests from our customers – in the region and around the globe.

With individual commitment, team-based results and performance-driven growth as the guiding principles, we will help you become an integral part of our TEAM and business.

The Opportunity: AOG Supply Chain Executive
As an AOG Supply Chain Executive, you will be part of SR Technics’ AOG Resolution Centre team - based in Malaysia – that provides round-the-clock, global support to customers. In this role:
You will be the primary point of contact to deliver swift and precise solutions for all AOG and urgent aircraft material requests.You will decide, execute and coordinate activities that support urgent material requests from global customers. These activities include the transfer, purchase, sale, loan or exchange of parts to customers.
Responsibilities Include:Manage AOG & critical customer material requests for aircraft direct use and assure delivery of components to our global customers according to agreed KPI’s under most economicalCoordinate complex AOG cases together with Customer Demand Management, Customer Program Management to ensure best operational and most economical solution.Continuous highlight potential improvements in processes and documentation to increase efficiency and productivityEscalate business critical observations to team leaderPerforms other related duties as assigned by managementProvides back-up to other team members in performing their functions as and when requiredHighlight potential customer recharge opportunities to Commercial Key Account Manager

Knowledge, Skills & Experience:
A Bachelor’s Degree in Aerospace Engineering, Supply Chain, Aviation Management or Business AdministrationPrevious airline / aviation experience (MRO/OEM) is a MUSTA minimum of 3 years working experience in the areas of customer support, purchasing, material management, logistics or general supply chain will provide a strong foundation for you in this roleDemonstrated ability to understand, adapt and work with people of various backgrounds and cultureSAP experience preferredHigh fluency in verbal and written English. Other language skills will be advantageous

Personal Specifications:
• Self-initiative and ability to work independently with little supervision required
• Uncompromised customer and service minded problem solver
• Highly motivated, stress resistant and result oriented
• Willingness to work in a 2-3 shift working system (24/7)

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Aerospace/Aviation/Airline

Salary : Not Disclosed

Deadline: 2019-08-24

Company Profile

SR Technics is one of the largest and leading independent airline technical solutions providers with capabilities covering most Airbus and Boeing aircraft types and their associated engines and components. SR Technics has over 40 years experience supporting customers through the delivery of integrated solutions. Headquartered in Zurich, SR Technics currently has approximately 3,100 employees and a diversified global customer base, supporting over 1,000 aircraft across the world, thereof over 350 aircraft in Asia Pacific alone. SR Technics offers an extensive network of maintenance facilities, logistics centers, line stations, inventory stores and sales offices across the globe.
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