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Duties and Responsibilities
Provides support to applications implemented at client sites Fix program issues, debug program code, program developmentand implement customization features
Keep the applications up and running whenever incident raised by clients within SLAs defined
Respond to emergency callout, provide first level diagnosis of problems and escalate as and when necessary
Monitor incident tickets raised in Cardzone support portal and work closely on open tickets until the issues are resolved
To support multiple clients at a time
To work on non- business hours
Role requires Rotation 24/7 production support Allowance will be provided on weekly rotation
Work independently, take responsibilities on incidents support
Learn and apply Domain Knowledge (Payments, POS, ATM, Financial Switching) into software code deliverables
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent
Required skill(s) Java - J2SE, J2EE
Knowledge in HTML and CSS
Knowledge in database server such as Oracle, DB2, MySQL, etc
Knowledge in web application server such as Websphere, Oc4j, Jboss, Tomcat, etc
Knowledge in Unix Shell Command would be an advantage
Knowledge in card management or payment system, mobile application development, ISO8583, NDC+ would be an advantage
Strong technical, analytical and problem solving skills
Production System Support Experience
Applicants must be willing to work in Bangsar Southand work onsite (either local or overseas if required)
Must be team player
Able to lead and mentor the team members (Senior position)
Good To Have
Design and build iOS and Andriod mobile application
Good Knowledge of Andriod & iOS SDK’s
A portfolio of iOS/Andriod apps in the PlayStore/App Store is a plus
Hands on experience with Andriod studio & gradle build system
Location and Map API’s
Industry:Computer/Information Technology (Software)
Deadline:01st Feb 2020
Cardzone Sdn Bhd, a leading provider of Card Management System consulting services, is a Malaysia based private limited company established since year 2008.
Financial Switching and Card Management Systems are our core products. Our customers are Banking & Financial Services Institutions, Oil Corporations, Government Organizations, Service Providers & Solution Providers in and outside Malaysia. We manage each of our client relationships with the highest degree of professionalism, integrity, confidentiality, tact & urgency.
Cardzone Sdn Bhd’s mission is to be a business and technology leader in Online Financial transactions, with special emphasis on payment transaction processing solutions
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