• Application Support Business Systems & Services Specialist Jobs in Malaysia - 1025035

    Maxis Broadband Sdn Bhd
  • 7 - 9 Years
  • Malaysia - Kuala Lumpur
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  • Posted 17 days ago
  • Job Views: 16
  • Job Applicants: Less than 10

Job Description

"

We are looking for a great new talent to join us!

We have these requirements

We want you to be somebody who share our values, and embrace the Maxis culture We want you to be
POSITIVE about the people and the world around you,PASSIONATE about what you do,Happy to be COLLABORATIVE with your colleagues, peers and business partners
Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too But most importantly, we want you to be someone who is eager to learn and grow with Maxis

Why does this job exist and why is it critical

The Business System and Services Specialist is responsible for Optimizing, managing and maintaining the Business Systems and Services operations for Maxis -

Manage and plan the Operation support process and govern the Managed Services support to deliver the expected result Manage/Govern the Business Systems and Services Operation To work and coordinate between relevant business divisions and vendors to deliver the expected Business Result or Incident resolution To drive improvement programs and Customer complains reduction initiatives

What are you accountable for

The Business System and Services Specialist is responsible for Optimizing, managing and maintaining the Business Systems and Services operations for Maxis -
Manage and plan the Operation support process and govern the Managed Services support to deliver the expected resultManage the Business Systems and Services OperationTo work and coordinate between relevant business divisions and vendors to deliver the expected Business Result or Incident resolutionTo drive improvement programs and Customer complains reduction initiativesTo Manage prioritizationTo drive vendor performance to meet SLA and optimisation with consistent governance mechanismStrong quantitative and analytic skills
What do you need to have for this role
Specialised in Information Technology/Computer Science with Telecommunication BackgroundStrong working experience in BI for TelecommunicationGood understanding of BI framework in telco EDW ( DataWarehouse ) Hyperion SAP Big DataTotal Work Experience 11 to 15 years/Total Relevant Experience 7 to 10 years in Telecommunication
If this sounds like you, then we need to hear from you!

We’ll review your backgrounds against our needs, and should there be a good fit you’ll receive an invitation to a digital interview So, please keep a lookout in your email!

You can check your application status by login in to your candidate home account

"

Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Telecommunication

Salary:Not Disclosed

Deadline:29th Mar 2020

Company Profile

"
We are the leading communications service provider in Malaysia, enabling both individual and business customers to connect and communicate anytime, anywhere and from any device. We are passionate about what we do, and we are committed to providing an unmatched experience to our customers.
"

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