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Responsible to design, document, develop, and manage end customers' file transfer workflows based on the business requirement within SLA
Responsible to manage and support various MFT solutions (Globalscape, GoAnywhere, Ipswitch, Cleo, Jscape, etc)
Responsible to support existing and onboarding cybersecurity solutions
Provide timely support, troubleshoot and resolve technical support cases within SLA
Perform any other duty as required by management commensurate with the position
Skills and Requirements
Candidate must possess Bachelor’s Degree/Diploma in Computer Science/Information Technology or equivalent
At least 2 years of working experience in supporting customer focus applications
Required technical skills Familiar with Server Operating Systems (Windows and/or Linux), Database, Storage, Virtualization Software (eg VMware), Cloud Computing (eg AWS), Networking Concept, and Security
Basic understanding of TCP/IP and NFS
Experience in programming and scripting in file transfer is an advantage
Knowledge in FTP, FTP/S, SFTP, HTTPS, AS2 is an advantage
Knowledge in encryption OpenPGP, SSH, SSL, TLS is an advantage
Ability to work under time pressure, manage multiple tasks and maintaining a positive and patient attitude
Ability to work with all levels of personnel from end users to senior management
Ability to communicate well technically, both written and spoken English
Logical thinker Good analytical and problem-solving skills
Strong willingness to learn
Industry:Computer/Information Technology (Software)
Salary:MYR 3,500 - 5,500
Deadline:21st Dec 2019
HANDD is the worlds partner for securing the journey of your data.
Data is a core asset for your company. The people at HANDD are knowledgeable about data.
Our global customers rely on us as experts to secure the journey of their data to meet their objectives.
As Independent professionals we promise to deliver the right solution blend of consultancy, best of breed products and reliable services.
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