Key Responsibilities Responsible to design document develop and manage end customers file transfer workflows based on the business requirement within SLA Responsible to manage and support various MFT solutions Globalscape GoAnywhere Ipswitch Cleo Jscape etcResponsible to support existing and onboarding cybersecurity solutions Provide timely support troubleshoot and resolve technical support cases within SLA Perform any other duty as required by management commensurate with the position Skills and Requirements Candidate must possess Bachelor and rsquo s Degree Diploma in Computer Science Information Technology or equivalent At least 2 years of working experience in supporting customer focus applications Required technical skills Familiar with Server Operating Systems Windows and or Linux Database Storage Virtualization Software e g VMware Cloud Computing e g AWS Networking Concept and Security Basic understanding of TCP IP and NFS Experience in programming and scripting in file transfer is an advantage Knowledge in FTP FTP S SFTP HTTPS AS2 is an advantage Knowledge in encryption OpenPGP SSH SSL TLS is an advantage Ability to work under time pressure manage multiple tasks and maintaining a positive and patient attitudeAbility to work with all levels of personnel from end users to senior management Ability to communicate well technically both written and spoken English Logical thinker Good analytical and problem-solving skillsStrong willingness to learn
Type : Company job
Role : Junior Executive
Industry : Computer/Information Technology (Software)
Salary : MYR 3,500 - 5,500
HANDD is the worlds partner for securing the journey of your data.
Data is a core asset for your company. The people at HANDD are knowledgeable about data.
Our global customers rely on us as experts to secure the journey of their data to meet their objectives.
As Independent professionals we promise to deliver the right solution blend of consultancy, best of breed products and reliable services.