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About Sunway Popbox
PopBox is an automated locker service for the e-commerce market People can collect, send, and return parcels Founded in Indonesia in 2015, it expanded into Malaysia in 2017 and is growing quickly
The Malaysia operation is a joint venture between PopBox Asia and Sunway Ventures (Sunway Groups corporate venture capital arm) The Malaysia team is less than 10 people and is looking for someone to help drive the startup to the next level
Key Duties & Responsibilities
Maintain and build customer relationship by providing service information, attend to enquiries
Maintains customers complaints records by updating information in the database
Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Execute the marketing strategies and promotional activities ideas;
Execute and coordinate localize experiments to help drive PopBox adoption and awareness
Prepare, compile and submit weekly reports
Contributes to team effort by accomplishing related results as needed
Any other duties as and when assigned from time to time
Candidate must possess at least a Bachelor degree or equivalent
Strong in planning and organizing skills, innovative and creative
Excellent communication, interpersonal and persuasion skills
Candidate with Adobe Photoshop and Adobe Illustrator skills will be prioritized
Fresh graduates and candidates with working experience, preferably in public relation on consumer experience are encouraged to apply
*Our recruitment team will reach out to shortlisted candidates only
Deadline:30th Jan 2020
BUILDING ENDURING COMMUNITIES
Established in 1974, Sunway Group is one of Malaysia’s largest conglomerates with core interests in property, construction, education and healthcare. We are a 15,000-strong team operating in 50 locations worldwide, working together to improve the quality of life of our communities through 12 business divisions - property, construction, retail, hospitality, leisure, healthcare, education, commercial, trading and manufacturing, building materials, quarrying and Real Estate Investment Trust (REIT).
Sunway believes that sustainability is the key to building enduring communities. Our unique Build-Own-Operate business model powers the growth of the sustainable integrated townships of Sunway City in Selangor, Sunway City Ipoh and Sunway Iskandar in Johor, which span 5,000 acres.
Our three public-listed companies -- Sunway Berhad, Sunway Construction, and Sunway REIT, with a combined market capitalisation of RM 15 billion -- form a real-estate value chain that exemplifies socially responsible business practices, evidenced by their listing on the FTSE4Good Bursa Malaysia Index.
At Sunway, we are committed to the United Nations Sustainable Development Goals (SDG), and continue to align our business strategies to meet the needs of our communities in line with the SDG agenda. The Jeffrey Sachs Center on Sustainable Development, established at Sunway University in 2016, serves as a hub for the education and advancement of sustainability across Southeast Asia. The Center is the first of its kind in Asia. Through the Jeffrey Cheah Foundation, we provide disadvantaged and deserving young adults access to quality education by disbursing scholarships exceeding RM270 million as of 2016.
We also consider our Environmental, Economic, and Social (EES) impact in our everyday business decisions - from our policies and social initiatives to day-to-day operations - so that we deliver enduring growth for thriving communities. In all that we do, we are driven by our core values of Integrity, Humility, Excellence.
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