• Assistant Manager - Customer Service (Manufacturing Background) Jobs in Malaysia - 1016124

    Linocraft Printers Sdn Bhd
  • 5 - 7 Years
  • Malaysia - Johor - Johor Bahru
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  • Posted above 1 month
  • Job Views: 26
  • Job Applicants: Less than 10

Job Description

• MULTINATIONAL LISTED COMPANY
• YEARLY PERFORMANCE & SALARY REVIEW
• MEDICAL BENEFITS
• HEALTH INSURANCE
• SPORTS ACTIVITIES

Responsibilities

• To assists Customer Service Manager to develop & implement customer service policies, providing guidance & coaching to subordinates
• To assist on direct the daily operations of the Customer Service team
• Communicate and liaise with customers in handling new inquiries, order processing, shipment of product
• Ensure customers' information requests, complaints, and suggestions are handled promptly and professionally
• Build customer relationship through effective communication and reliable service
• Working closely with related department internally to ensure customers' requests are performed accordingly
• Monitor and achieve KPI for Customer Service department
• Motivate team members to achieve towards company goal

Requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent

• At least 5 year(s) of working experience in the related field & manufacturing is required for this position
• Required skill(s) communication skill, critical thinking, customer service focus, analytical, innovative, Business sense
• Required language(s) Mandarin,English and/or Bahasa Malaysia

Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Printing/Publishing

Salary:Not Disclosed

Deadline:14th Mar 2020

Company Profile

Company Overview
Linocraft is one of the proud home-grown enterprises, that has emerged as Malaysia’s foremost provider for premium printing and packaging solutions.
Listed on Hong Kong Stock Exchange, Linocraft has one of the largest and finest printing facilities in the region, and serves a multitude of industries across various countries.
Powered by a dedicated workforce of over 500 personnel, we value each personnel as we believe being united, we can soar to greater heights.
Join us to start a great career, and be a part of tomorrow’s success.
Find out more about us at www.linocraftprinters.com

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