Job DescriptionResponsible for the systematic planning, developing, implementing and reviewing of department procedures and work instructions.Attend to issues and resolve them with relevant promptness and quality.Conduct training for staff in the management of hazardous wastes.Tracks customers satidfaction levels and takes appropriate short term and long term measures to ensure the delivery of a customer focused service.Sets service standards and monitors service levels from time to time in collaboration with the respective department managers.Perfoms visits and inspection to all patient areas and address any issues that may arise during these visits.Works closely with all Department Heads, build rapport with Medical Staff as well as patients and customers.Coordinate all Housekeeping activities and ensure that operational practices are followed and that these practices are in conformity with departmental practices.Formulate plans and establish work schedules for outsourced companies to ensure equal distribution of workload.Responsible for maintaining continuous inventory of supplies and equipment, requisitioning supplies and equipment as required and verifying order received.Lead the department in all the hospital quality management initiatives.Perfoms any other duties as directed by the superior.RequirementCandidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management or equivalent.Required language(s): Bahasa Malaysia & English.At least 5 year(s) of working experience in the related field is required for this position.Preferably Senior Executives specializing in Housekeeping with Supervisory experience or equivalent.Must have working experience in Healthcare Industry.Full-Time position(s) available.
Type : Company job
Role : Senior Executive
Industry : Healthcare/Medical
Salary : Not Disclosed
Strategically located at the juncture of Bandar Manjalara Kepong and Desa Parkcity, ParkCity Medical Centre is a 300 bed state of the art private healthcare facility that offers full inpatient and outpatient medical surgical services, advanced diagnostics and 24 hours emergency services.
With aspirations to be much more, the hospital aims to be the regional centre of excellence in women and children health and also elderly health.
Operated by Ramsay Sime Darby Health Care, one of Malaysia's most trusted healthcare brand, ParkCity Medical Centre delivers more than just medicine, as it continues the tradition of care, delivering medical excellence that has been the mission of the Ramsay Sime Darby Health Care for 28 years.