• Associate, Customer Claims Jobs in Malaysia - 998899

    AIA Bhd.
  • 0 - 2 Years
  • Malaysia - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 8
  • Job Applicants: Less than 10

Job Description

Job Responsibilities
To clear pending claim provisions by callings to doctor/clinic/hospital/lab to obtain outstanding requirements, reminders sending, close file letters etc, 15-20 cases per dayDo around 40-45 cold call logs per month and when medical claims call logs volume influx around 30-40 per day occasionallyAttend claim enquiry whenever necessary around 5-10 casesHandle simple cliam assessment (after training)Back up admin tasks prepare approval letters/other letters for claim assessor upon request, dispatching, open mail, upload letters to teamsite etc during resource shortage
Job Requirements
Diploma holders and abovePleasent personality with excellent verbal and written communication skillsFresh graduates are encourage to apply

Profile Summary

Type:Company Job

Industry:Insurance

Salary:Not Disclosed

Deadline:12th Feb 2020

Company Profile

Who are we


AIA Bhd. is a leading insurer in Malaysia, where we have been privileged to do business since 1948.

We offer suite of high-quality products including Protection, Health, Personal Accident, General Insurance, Employee Benefits, Retirement and Family Takaful solutions to meet our customers’ protection and financial security needs at every life stage.

Our Business


Through our wide and diverse distribution footprint which comprises a 16,000 Life Planner force, our exclusive bank partner’s branches nationwide as well as corporate sales teams and brokers, we give our customers the choice of deciding how, when and where they connect with us.

Our Strengths


Part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, service centre network and a well-trained team of more than 2,000 staff to serve our 3 million customers nationwide.

As at end 2014, AIA Bhd.’ s total asset worth was RM46 billion, with a paid-up capital of RM767 million.

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