• Associate, Digital Product & Services Jobs in Malaysia - 1012535

  • 2 - 4 Years
  • Malaysia - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 22
  • Job Applicants: Less than 10

Job Description

General Description

Main focus in managing Chatbot Self-Service channels and TV Applications (Channel 200, Astro First & Astro Best) Chatbot is the first artificial intelligence-powered self-service channel for Astro powering all our chat channel such as WhatsApp and Facebook Messenger

Responsibilities -

Develop the product strategy and define the product roadmap covering user engagement & retention to support demographic profiling, ad sponsorships, aggregated & user-generated content publication, premium subscription, and brand effortsCreate detailed product specifications and document functional design needs to guide and prioritize the efforts of the engineering team, and the organization at largeDefine and drive the development lifecycle to release high-quality and innovative products, features and enhancementsLead project implementation to optimize operational excellence, feature development, and time-to-market, and manage the entire product lifecyclePartner with sales, marketing, and engineering to deliver business models that work well for stakeholders, customers, and partnersConduct customer research to gauge consumer satisfaction trends and evaluate perceived user experience improvementsPerform competitively and market analysis for use in the planning and implementation of improvementsDevelop business cases and evaluate the financial implications of potential projects Track and measure the success of tests and product launchesCommunicate ongoing business and market developments to cross-functional teamsRequirements -

Fresh graduates or 1 year of consumer Internet product management experienceUnderstanding of web and mobile application development best practices and the product management lifecyclePassion for new products and technologies, and the know-how to turn a vision into reality Must be able to "roll up your sleeves" and to think strategicallyBachelor's degree, preferably in engineering or computer scienceUnderstanding of UI/UX and copywriting are bonusGood design and business judgment of what makes a product great (or not)Good understanding of leading-edge web technologies, and other digital distribution such as mobile internet, mobile application, social networking, and user-generated contentGood analytical, creative, and problem-solving skillsAble to organize, prioritize and apply complex concepts to project tasks, and succeed in a fast-paced and results-oriented environmentBasic understanding of TV applications or artificial intelligenceGood understanding of multiple purchase logic and purchase journeysGood grasp of customer journeys and customer information handlingAbility to work in an innovative, high-growth, and start-up like environment supported with the stability of a public company

Profile Summary

Type:Company Job

Role:Junior Executive


Salary:Not Disclosed

Deadline:07th Mar 2020

Company Profile

Astro Malaysia Holdings Berhad (Astro) is a Malaysian and ASEAN digital-first media as well as content and consumer company in the Digital, TV, Radio and eCommerce space. It is Malaysia’s No. 1 online media company with 11.5 million unique visitors per month across the digital platforms of its entertainment and lifestyle brands. The company serves 5 million, or 70% of Malaysian households, who are able to watch Astro content on all screens and on demand, be it TV, laptop, tablet and phone.
NJOI, the company’s subscription-free TV service, offers all Malaysians free access to 28 TV and 20 radio channels on TV and mobile devices. With its subscription-free model, NJOI has been well-received, with over 1.6 million Malaysian households enjoying the service. NJOI will continue to drive the company’s market reach.
Astro Radio includes Malaysia’s highest rated stations across key languages and there are available on both terrestrial and digital channels, reaching over 15 million weekly listeners.
Astro holds the distinction of the ‘Gold’ award in the Media and Entertainment category at the Putra Brand Awards for 7 consecutive years from 2010 to 2016, including the ‘Brand of the Year’ award in 2012, the ‘Brand Icon’ award in 2013 and the ‘Malaysian Marketer of the Year’ award in 2016. Astro Kasih is the company’s CSR arm, whose award winning programmes have been recognised for its innovation and life-changing impact on the community it aspires to serve.

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