Responsibilities:Focused on knowledge Gaps:Identify the critical knowledge gaps in the organization, focusing particularly on the needs of professional sales consultants and ultimately our customers and partnersDrive Knowledge CultureResearch, develop and implement knowledge management practices as they apply to organizational culture, operational processes and our technologyStrategic SalesCreate standards for design and delivery of knowledge asset type e.g. sales bulletins are PDF documents distributed to customers and partnersContent deliveryIdentify appropriate delivery methodologies based on audience learning styles, nature of content to be delivered within the context of business needs and constraintsKnowledge LifecycleManage the lifecycle of the knowledge assets including setting up regular checkpoints to identify their accuracy and current relevanceCoachingDeveloping effectively through coaching. Communicating to create understanding on their goals and ambition. Assisting to discover and overcome their personal barriers and set goals.Manage Cross-Functional ProgramPromoting Knowledge SharingPromote knowledge sharing though the organization’s operational business process and systems by, among others, strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchange of information across systems.Project ManagementCoordinate meetings with internal and external teams to manage milestones, requirements, schedules and technical issues.Customer CentricityRepresent the needs of Customer Success, Engineering, Business Development, Sales and Marketing in prioritizing the development of knowledge assetsRequirements:Minimum qualification a Diploma in any field.At least have basic administrative working experience, training will be provided.Must be computer literate e.g. excel, words, powerpoint, google form and other computer related working knowledge.Able to work independently.Able to write and speaks relatively good English and Bahasa Malaysia.Willing to explore and learn new things.
Type : Company job
Role : Junior Executive
Industry : Entertainment/Media
Salary : Not Disclosed
Astro Malaysia Holdings Berhad (Astro) is a Malaysian and ASEAN digital-first media as well as content and consumer company in the Digital, TV, Radio and eCommerce space. It is Malaysia’s No. 1 online media company with 11.5 million unique visitors per month across the digital platforms of its entertainment and lifestyle brands. The company serves 5 million, or 70% of Malaysian households, who are able to watch Astro content on all screens and on demand, be it TV, laptop, tablet and phone.
NJOI, the company’s subscription-free TV service, offers all Malaysians free access to 28 TV and 20 radio channels on TV and mobile devices. With its subscription-free model, NJOI has been well-received, with over 1.6 million Malaysian households enjoying the service. NJOI will continue to drive the company’s market reach.
Astro Radio includes Malaysia’s highest rated stations across key languages and there are available on both terrestrial and digital channels, reaching over 15 million weekly listeners.
Astro holds the distinction of the ‘Gold’ award in the Media and Entertainment category at the Putra Brand Awards for 7 consecutive years from 2010 to 2016, including the ‘Brand of the Year’ award in 2012, the ‘Brand Icon’ award in 2013 and the ‘Malaysian Marketer of the Year’ award in 2016. Astro Kasih is the company’s CSR arm, whose award winning programmes have been recognised for its innovation and life-changing impact on the community it aspires to serve.