• Banking Customer Service Executive - Inbound (24 / 7 Shift) - CC 72 Jobs in Malaysia - 987656

    Company Confidential
  • 0 - 2 Years
  • Malaysia - Kuala Lumpur - Ampang Park Station
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  • Posted above 1 month
  • Job Views: 17
  • Job Applicants: Less than 10

Job Description

To deliver excellent service through Bank difference via phone interactions with existing customers by providing customer servicing / transaction capability and to prospects by generating interests and generates leadsTo identify cross sales opportunities with existing customers with an objective of deepening customer relationshipsResponsible for building the business and deepening customer relationships through execution of effective telephone banking processAccountable for meeting individual Standard of Performance (SOP) and Department goals and standardsTo provide customer’s feedback to Service Manager / Service Supervisor to assist in decision making and enhancing the Bank’s imageTo comply with Bank’s policies and available procedures/guidelines to ensure safety and security of the Bank and customers’ assets are maintained
SPM / STPM / Diploma / Degree with at least 3- 5 years of working experience in call centre, banking or customer service environment Fresh Degree holder are encourage to apply (Training will be provided)Ability to work under pressure and independently with sales drivePossess good inter personal skills, high energy, confidence and courteousWilling to work on 24/7 shift, 5 days per week including rotation on weekends and public holidays (Shift change on monthly basis)Strong command of spoken and written English Mandarin would be an addedadvantage to support dual language (language allowance provided)Should be web savvy and have strong PC skillsApplicants must be wiling to work either around Ampang Park area (nearby public transport - walking distance)Available for PERMANENT role with immediate intake on every month

Profile Summary

Type:Company Job

Salary:MYR 2,700 - 3,600

Deadline:23rd Jan 2020

Company Profile

We are a leading Recruitment Agency in town.
Our client -A well known International Bank is hiring talents for their Customer Service Team which provides excellent service to their customer in Malaysia.
Variable compensation plan:
1) Annual leave - 21 days
2) Fixed Shift Allowance
3) Mandarin Language Allowance
4) Transport Allowance
5) Meal Allowance
6) KPI Incentive
7) Performance bonus

Please APPLY ONLINEor send details resumes to [email protected].
Only shortlisted candidates will be notified.

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