Responsibilities:Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and directions in order to source for new avenues for business growth.Manage sales performance of all branch staff to achieve their individual sales target to meet overall branch KRA.Provide coaching and guidance to branch staff to improve staff competencies.Involve in soliciting for retail business, maintaining good rapport with customers, prospects and business partners.Work closely with Customer Service & Operations Manager to monitor banking operations and mobilize resources to ensure delivery of customer satisfaction, compliance of relevant guidelines & policies, complaint handling and credit risk management.Build and foster strong teamwork and working relationship among all branch personnel.Passing of branch audit is a mandatory requirement.Ensure branch security is in good order.The successful candidate should be able to demonstrate the following selection criteria:Professional or tertiary qualification or related working experience.Previous jobs in Branch Customer Service, Mortgage Direct Sales, Wealth Management RelationshipStrong people management and leadership skills; with ability to guide and train a team of staff to achieve sales target and service standardsGood interpersonal & communication skills.Strong initiatives, welcome new challenges, gung-ho attitude & ambitiousStrong organization & planning skillsFull time position available
Type : Company job
Role : Manager
Industry : Banking/Financial Services
Salary : Not Disclosed
Opportunity is never lacking in our progressive and forward-thinking Bank. Growing from strength to strength as one of Malaysia's leading financial institutions, there will always be new grounds explored and fresh, untapped possibilities in the employment arena. In this area, our scope is potentially many times bigger as Hong Leong Bank is part of a large conglomerate. We are currently opening up our doors for performers who can impress us with their talents and take advantage of our competitive remuneration package, personal development programmes and challenging career paths.
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