Join our leading BPO Centre Launched in 2015 Chima Services is a BPO centre with a focus on the medical and healthcare industry Here at Chima Services we are an organization that doesn and rsquo t cap commissions employees are compensated for the work that they put into their role and the business An ideal candidate for this role would have an entrepreneurial spirit and a self-starting forward- thinking attitude Success in this role comes from being a great closer this person should have the skills and experience to get through the gatekeeper to make sales the uncapped commissions you will make will speak for themselves The Role As part of a rapidly growing team as a Sales Representative your focus will be on growing our customer base and maintaining strong relationships with clients within the medical pharma industry You will be required to conduct outbound calls Maintaining and attracting customers by conducting outbound sales calls for assigned clients Conducting outbound calls for customer retention and new business development Selling additional products by recognizing opportunities to up-sell accounts and explaining current products and promotions Accurately resolve customer questions with a high level of professionalism Communicate effectively to customers regarding account information products pricing promotions Assisting customers with any issues that may arise with their account including tracking customs or packaging discrepancies Accurately maintaining call centre database Tracking orders to ensure quick delivery and resolving delivery disputes Meeting key performance indicators Other job tasks as required Skill Requirements Excellent written and oral communication inMandarinSpoken and EnglishWritten and SpokenStrong work ethic andreliabilitySales and customer service aptitudeCall center experience an assetCandidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients Work Environment Office Hours Day shift Mid Day ShiftCompetitive incentive plan Highbase salary uncapped commissions Language AllowanceFast paced environment focused on growthSalary increase after 6 months of employmentand1 year based on performance reviewOpportunity for growth
Type : Company job
Role : Junior Executive
Industry : Call Center/IT-Enabled Services/BPO
Salary : MYR 3,000 - 4,000
Chima Services Sdn. Bhd. provides multinational corporations with business process outsourcing solution for high-calibre customer relationship management and sales development. Utilising our in-house, web-based platform, phone and other channels of communication, our mission is to optimize customer experience and boost sales performance.
We specialize in fulfilling our client’s’ need in developing and serving healthcare and medical supplies market in North America and the Asia Pacific Region. As a rapidly growing organization in the pursuit of professional excellence, our team remain invariably committed to self-reflection and betterment to fulfill our missions.