We are seeking for Business Process and Tool Expert to help enable new processes and capabilities in support of key business strategies and enterprise and downstream applications You will be representing the World Wide Field Organization and playing a Business Solutions Role in support of approved Plan of Record projects and programs You will be responsible for Business Functional Support including functional design process and training documentation deployment and application setups and managing enhancements through a project lifecycle You will collaborate with high performing teams and cross functional partners as needed Responsibilities and bull Contribute to hands-on investigation of functional issues and requirements lead requirements analysis including global rationalization and identify the required process and or techno solutions required for viable end to end solutions in partnership as needed with other teams and bull Execute and manage testing and defect management for End to end transactional User experience Regression and new enhancements Solutions and bull Drive effectiveness and efficiency in all processes and tools while maintaining business continuity and bull Anticipate and resolve potential conflicts Innovate to quickly deliver stable operations and bull Perform business application administration setups and performance management activities and bull Familiarity with Sales Analytics Reporting capabilities desiredJob Qualifications and bull Bachelors Master or equivalent degree plus a minimum of 4 - 5 years relevant experience in Customer Service Organization or related business process including Sales and Quote to Cash processes and bull Proven track record of managing projects programs from design testing delivery deployment including issue management and resolution JIRA tool familiarity is a plus and bull Experience with one or more of the following Cloud applications Salesforce Sales Service and Oracle CPQ and or Oracle EBS order mgmt preferred Siebel and related integrations Cloud based technology experience is most desired and bull Familiarity with ERP mastered data including customer account contact product structure and item attribute etc and bull Demonstrated experience in working with technical and business partners to internalize requirements interpreting and applying processes to deliver value to stakeholders and bull Familiarity with Order mgmt and Sales Business Intelligence reporting capabilities desired and bull Excellent communication and interpersonal skills and bull Team worker with ability to collaborate across cross-functional teams to meet aggressive delivery schedules and bull Self-motivated excellent attention to detail and problem-solving skills and bull Ability to work independently in a global environment including flexibility to adjust daily work schedule to accommodate early morning or evening calls as needed and bull Comfortable with remote virtual reporting and mentoring relationship and bull Thrive in a fast-paced environment and bull Easily adapts to change and can cope with uncertainty and risk
Type : Company job
Role : Senior Executive
Industry : Electrical & Electronics
Salary : Not Disclosed
“Unlocking Measurement Insights for 78 Years”
Keysight Technologies is the world's leading electronic measurement company, transforming today's measurement experience through innovation in wireless, modular, and software solutions. With its HP and Agilent legacy, Keysight delivers solutions in wireless communications, aerospace and defense and semiconductor markets with world-class platforms, software and consistent measurement science. The company's 10,500 employees serve customers in more than 100 countries.
We have had a long presence in Malaysia since 1972. We are now a high-value organization driving many of Keysight’s worldwide functions like manufacturing, supply chain, engineering, R&D, business management, sales and marketing, customer support and infrastructure services.