Call Center Agent - Jobs in Singapore 995515

Manpower Staffing Services (S) Pte Ltd - Corporate
Job Summary
  • Experience 2-4 Years
  • Telecommuting
    N/A



Job Description

Job scopes Deliver consistent advice and support to Customers on our services and memberships in accordance with the company and rsquo s service standards and quality objectiveAssist with membership enrollmentProvide remote technical assistance to customers Carry out the troubleshooting process helping customer to use our serviceManage outgoing calls to customers during customer journey cars alarms prevention of any arising danger critical battery charge etc Handle customer and rsquo enquiries complaints litigations and feedbackAnalyze each situations and escalate calls to the right team to ensure the best and quickest actionCreate and send new membership cards to customers with welcome lettersBe in charge of outgoing calls for satisfaction survey Requirements Excellent communication skillsAbility to listen and empathize with staff and customersAbility to manage multiple priorities in a high volume environmentExcellent team working skills and flexibility in approach to workInterested candidates please send us your updated resume in MS word format stating your date of availability current last drawn salary and expected salary to email and 160 protected or call 62328835 for a short discussionCristina Malabuyoc MalijanManpower Staffing Services S Pte LtdEA Lic 02C3423 Reg No R1111547

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Human Resources Management/Consulting

Salary : SGD 2,200 - 2,500

Deadline: 2020-02-04

Company Profile

Manpower is the global leader in contingent and permanent recruitment workforce solutions. It is part of ManpowerGroup, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable clients to achieve their business goals and enhance their competitiveness. Manpower has provided organizations in Singapore with a continuum of staffing solutions from the incidental to the strategic since 1996, working with businesses to help them win. In the Human Age, where talent has replaced access to capital as the key competitive differentiator, Manpower Singapore leverages its trusted brand to develop a deep talent pool, providing clients with access to the people they need, fast. Manpower Singapore creates powerful connections between organizations and the talent they need to enhance their competitiveness and unleash their workforce potential. By creating these powerful connections, we help everybody achieve more than they imagined, and power the future of work. See what is humanly possible at manpower.com.sg. Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
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