• Call Centre Agent Jobs in Malaysia - 992195

    Angkara Setia Development Sdn Bhd
  • 0 - 2 Years
  • Malaysia - Kuala Lumpur - Jalan Ipoh Batu 3 Kuala Lumpur
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  • Posted 20 days ago
  • Job Views: 7
  • Job Applicants: Less than 10

Job Description

Responsibilities

Customer Service Agent (Inbound) Full Time(Two Shift-Day shift & Night shift rotation)

Good communication skills(BM and English)

To handle customer inquiry & complaints through phone and facebook webpage onweekday,weekend and Public Holiday

Enter customer data entry & other relevant information in the call center database or attend facebook complaints

Take ownership of issues & concern of customer

Willing to learn

Perform office-based administrative duties whenever required

Communicate well with Team Leader and/or Manager/Supervisor or Person In Charge







Requirements

Prefer for those who arebeginner or intermediate levelCustomer Service/from Collection/ Outbound/ Marketing Call Center may apply

At least 1 year of working experience in related field or customer service/call center would be an added advantage

Excellent communication inEnglish, Bahasa Melayu& basic customer services skills

To work in a team environment & support each other in multitasking

Customer services skills - attentiveness, empathy, patience & consistency, persuasion, immaculate telephone manners & communication skills

Analytical thinking & high problem-solving skills

Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U in Business Studies/Administration/Management, Personal Services or equivalent

Required Skill(s) Good Communication Skill, polite, patience, Attend to customer complaint, Problem Solving skill

Preferably Junior Executive specialized in Customer Service or equivalent

Training provided

Required to work on shift

Call 03-40432699 for immediateinterview appointment

Profile Summary

Type:Company Job

Industry:General & Wholesale Trading

Salary:MYR 1,200 - 1,800

Deadline:30th Jan 2020

Company Profile

Angkara Setia Development Sdn Bhd (ASD) is in the provision of outsourced procurement and fulfillment services from a network of local suppliers. By consolidating regional merchandise procurement at competitive price with the widest varieties, ASD offers various merchandise categories ranging from Gifts and Novelties to Health and Beauty, Home and Household, Personal Accessories and Electronic and many more. It further manages the smooth distribution of a clients rewards to the customers by providing a one-stop shop for warehousing, inventory management and fulfillment.

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