Responsibilities Customer Service Agent Inbound Full TimeTwo Shift-Day shift and Night shift rotationGood communication skillsBM and EnglishTo handle customer inquiry and complaints through phone and facebook webpage onweekday weekend and Public Holiday Enter customer data entry and other relevant information in the call center database or attend facebook complaints Take ownership of issues and concern of customer Willing to learn Perform office-based administrative duties whenever required Communicate well with Team Leader and or Manager Supervisor or Person In Charge Requirements Prefer for those who arebeginner or intermediate levelCustomer Service from Collection Outbound Marketing Call Center may apply At least 1 year of working experience in related field or customer service call center would be an added advantage Excellent communication inEnglish Bahasa Melayu and basic customer services skills To work in a team environment and support each other in multitasking Customer services skills - attentiveness empathy patience and consistency persuasion immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Candidate must possess at least Higher Secondary STPM and quot A and quot Level Pre-U in Business Studies Administration Management Personal Services or equivalent Required Skills Good Communication Skill polite patience Attend to customer complaint Problem Solving skillPreferably Junior Executive specialized in Customer Service or equivalent Training provided Required to work on shift Call 03-40432699 for immediateinterview appointment
Type : Company job
Role : N/A
Industry : General & Wholesale Trading
Salary : MYR 1,200 - 1,800
Angkara Setia Development Sdn Bhd (ASD) is in the provision of outsourced procurement and fulfillment services from a network of local suppliers. By consolidating regional merchandise procurement at competitive price with the widest varieties, ASD offers various merchandise categories ranging from Gifts and Novelties to Health and Beauty, Home and Household, Personal Accessories and Electronic and many more. It further manages the smooth distribution of a clients rewards to the customers by providing a one-stop shop for warehousing, inventory management and fulfillment.