||Login to Apply Register and Apply|
Deliver world class 24 hour one-stop customer service via phone, email and fax, and providing one stop service in a consistent and professional manner.
Handle sales, products & services enquiries.
Handle all Inbound/Outbound calls bi-lingually and effectively.
Provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
Monitor and respond to the alarm signals within service level targets.
Assign out all jobs requested by customer to respective departments for further action.
Based on customer feedback, identify problem trends and highlight to Superior for discussion, service enhancement and resolution of problems.
Highlight non-SOP compliance incidents to Team Leaders for corrective and preventive actions.
Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diplomain any field.
Required language(s):Bahasa Malaysia, English
Must be able to work rotational shifts.
Must be willing to work in Jalan Chan Sow Lin, Kuala Lumpur
Shift Allowance is provided.
Quarterly KPI incentives.
5 days work week.
Able to work with minimal supervision, result-oriented and positive-minded with exceptional professionalism.
Able to be deployed at short notice when on standby.
Possess good analytical skills and adaptable to changes.
Interested candidates may submit your latest resume complete with photo, personal data, employment history and your academic qualifications.
Visit us at www.akn-agency.com
Industry:Consulting (Business & Management)
Deadline:15th Oct 2019
Youdeserve an enriching career. Give yourself a chance to enrich your life and energize your career! Get connected to the best employment opportunities and well-respected companies through AKN. We shall match your skills, experiences, and needs to the most ideal positions. At AKN, you can explore and enhance your opportunities in numerous job opportunities
OUR COMMITMENT TO CONFIDENTIALITY AND DISCRETION. We protect anonymity. All assignments are performed in our name and we only reveal your name to clients who meet the established requirements. No resumes will be distributed unsolicited.
ELC English Language Company (M) Sdn Bhd
SERVICE ENGINEER (Food & Pharma, Industrial Solutons) Up to MYR4,800
Cairnhill Metrology Group
Day International Sdn Bhd
SUPERVISOR AIRCOND - HVAC (OFFSHORE)
STAGNO Tech Sdn Bhd
Niro Ceramic (M) Sdn Bhd
Pharmacist & Product Trainer
GlaxoSmithKline Consumer Healthcare Sdn Bhd
Associate Director, Client Coverage, Corporate Banking
Agensi Pekerjaan Hays (Malaysia) Sdn Bhd
|View all Similar Jobs|