• Citibank Berhad KL Applications Support - (19031684) Jobs in Malaysia - 1009762

    04248 Citibank Berhad
  • 0 - 2 Years
  • Malaysia - Kuala Lumpur - KUALA LUMPUR
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  • Posted above 1 month
  • Job Views: 17
  • Job Applicants: Less than 10

Job Description

The Applications Support Analyst 2 is a developing professional role Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data Identifies policy gaps and formulates policies Interprets data and makes recommendations Researches and interprets factual information Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices Good understanding of how the team interacts with others in accomplishing the objectives of the area Develops working knowledge of industry practices and standards Limited but direct impact on the business through the quality of the tasks/services provided Impact of the job holder is restricted to own team
Responsibilities
The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements Partners with appropriate development and production support areas Participates in validation and testing activities Applies good understanding of how the team interacts with others in accomplishing the objectives of the area Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams Exchanges ideas and information in a concise and logical manner Performs other duties and functions as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications
0-2 years experience or interest about apps support procedures, concepts and of other technical areas Participation in some process improvements Be able to work under pressure Analytical and troubleshooting skills Knowledge in banking applications and server infrastructure Good interpersonal and communication skills, great teammate Education
Bachelors/University degree or equivalent experience
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Grade All Job Level - All Job FunctionsAll Job Level - All Job Functions - MY
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Time Type Full time
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity

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Profile Summary

Type:Company Job

Industry:Banking/Financial Services

Salary:Not Disclosed

Deadline:01st Mar 2020

Company Profile

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards are a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

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