• Client Services Executive (Bilingual speaking) Jobs in Malaysia - 1014338

    iFAST Capital Sdn Bhd
  • 1 - 3 Years
  • Malaysia - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 28
  • Job Applicants: Less than 10

Job Description

If you are looking for a career to unlock new opportunities, join us and experience the possibilities

iFAST Capital is a wealth management fintech platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia

We are looking for Client Services Executive to be based in our KL office This is a fantastic opportunity for career development in the financial industry If you enjoy working in a fast-paced environment, and love solving problems, we would love to meet you!

Roles & Responsibility

Deliver excellent customer service and manage the needs of our clients (and business partners) through omni-channels (phone, livechat and email)

Provide accurate information and personalize services to clients

Proactive in liaising with various operation teams to resolve issue

Ideal Candidates

Personality traits Attentiveness, detailed oriented, patience, empathy and trustworthy

Strong in stress tolerance, able to work fast under pressure

Multitasking, able to prioritizes tasks and complete it efficiently

Adaptability, ready to adapt in changing working environment

Critical thinker, solve problems by analyzing and evaluating information


Good command of English and Mandarin, both spoken and written

Able to work on public holidays and weekends

Possess a diploma or higher

Working experience in a contact centre environment handling inbound call are encouraged to apply

What we offer

Attractive salary package (Way above market rate if you have the right potential!)

Insurance and medical coverage

Continuous learning and development

Overseas career advancement

Applicants are invited to email us a comprehensive resume with the following details via "Apply Now" button with



Working Experience

Expected Salary

All applications will be treated in strict confidence We regret that only shortlisted applicants will be notified

Note Job responsibilities / requirements are representative and are not intended to be a detailed list Other tasks/abilities may be required of the incumbent, relative to the specific assignment

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Banking/Financial Services

Salary:Not Disclosed

Deadline:09th Mar 2020

Company Profile

iFAST Capital is a subsidiary of iFAST Malaysia Sdn. Bhd. (formerly known as iFAST-OSK Sdn. Bhd.), which is wholly-owned by iFAST Corporation Ltd. ("iFAST Corporation"). iFAST Corporation is headquartered in Singapore and the iFAST group of companies are also present in Hong Kong and China. Incorporated in the year 2000, iFAST Corporation was listed on the Singapore Exchange Mainboard in December 2014. iFAST Corporation has two business divisions: Fundsupermart.com (Business-to-Consumer) which provides an easy-to-use website for investors who prefer to research and transact in investment products on their own; and iFAST Central (Business-to-Business) which caters to the platform requirements of over 150 Financial Advisory (FA) companies, banks and other financial institutions, including RHB Investment Bank, FA Advisory Sdn Bhd and Whitman Independent Advisors Sdn Bhd.
Our mission statement is, “To help investors around the world invest globally and profitably”. From the early days of our business, we have put in considerable efforts to ensure investors and wealth advisers have the best resources to invest and trade efficiently, with a transparent cost structure. Our emphasis on providing top-notch technology has played a big role in the launch of our award-winning websites and mobile applications – and our belief that it is important to create an environment where our employees have the freedom and incentive to constantly innovate. We have an open corporate culture with easy access to all levels of management and regular regional collaborations. We value ideas and reward the best. Join us for an exciting career today!
For more information, please visit to www.ifastcorp.com; www.ifastcapital.com.my; or www.fundsupermart.com.my.

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