Client Support Associate (Requisition ID : 0000DLLW) - Jobs in Malaysia - 1017182

HSBC Bank Malaysia Berhad
Job Summary
  • Experience 1-3 Years
  • Telecommuting

Job Description

Some careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Through Business Banking our global network offers comprehensive support, advice and services to businesses in the Small Medium Enterprise market. From setting up a new business to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Business Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.We are currently seeking an ambitious individual to join our Business Banking team in the role of Relationahip Support Associate - Business Banking, working together with colleagues to define, manage and achieve divisional business targets.Principal ResponsibilitiesAssist Business Banking Relationship Manager(s) in managing the existing portfolio, acquiring new business and maintenance of relevant client management systems.Gather information required for the preparation of customer call reports as well as creditproposals including financial analysis for new facilities, facility review and facility amendments;Prepare CARM applications on new, amended and revised facilities, maintain an accurate, updated data in CARM system for transmission to Credit Operations;Maintain & validate relevant client management system including but not limited to HORIS, Account Planning etc;Follow up on routine matters as well as credit operational matters arising from the portfolio of accounts assignedHandle both external & internal facility related enquiries;Identifying cross-sell opportunities and assisting the Business Banking Relationship Manager(s) in developing business strategies and marketing activities to maximize the Bank’s profit.Maintain and validate security documentations and credit files in a timely and orderly manner to ensure that there is no overdue review;Handle miscellaneous internal customer / product / credit related enquiries by coordinating and processing relevant Management Information and compliance returns;Assist Business Banking Relationship Manager(s) in achieving satisfactory ratings from internal and external auditors;Maintain a professional image when interacting with customers;Assist Commercial Banking manager / Relationship Manager(s) in various Public Relation activities as well as participating in the bank’s marketing/ promotion and sponsorship programmes;Develop skills to meet existing and future business needsMaintain and observe Regulatory, Compliance & Operational Risk as well as Internal Controls (Operational Risk / Compliance / FIM requirements)QualificationsRequirementsCustomer oriented mind set;Analytical skillOrganization skillsGeneral knowledge on banking productsInterpersonal & communication skillsYou’ll achieve more when you join takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by HSBC Bank Malaysia Berhad.

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Banking/Financial Services

Salary : MYR 2,500 - 3,100

Deadline: 2020-03-15

Company Profile

HSBC Bank Malaysia Berhad - the official name for HSBC in Malaysia - employs more than 5,000 people. It includes the Islamic bank HSBC Amanah Malaysia Berhad, a wholly-owned subsidiary that was established in 2008. As part of one of the world’s largest financial services organisations, we offer many ways for both experienced candidates and students and graduates to realise their ambitions. We have career opportunities across our organisation, in areas including retail, commercial and investment banking, capital markets, wealth management, and Islamic banking and insurance, as well as within our finance team through a network of more than 60 branches in Malaysia.
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