about the companythe company is a digital arm of a public listed company acting as a start-up with funding of the listed group they have operations across south east asia and they are considered a leader in their industry the local office is situated in kl sentral this start-up was founded to diversify their revenue and disrupt the markets of mobile money entertainment advertisement and e-commerce the setup as an independent start up is to increase the speed of delivery of their new products you will work on the development of a e-wallet app about role were looking for resources with a solid technical IT background to support operational applications candidates need to have demonstrated experience in an operate admin and application support role with strong troubleshooting root cause analysis skills the application support to be hired will manage other application support resources managed service and will assist with more complex issues requirementsat least 5 year experience in a related environment degree in Computer Science Information Systems or equivalent experience manage day-to-day operational activities issues applying the ITIL best practices extensive working experience in UNIX Linux RDBMS preferably in MongoDB Oracle Shell Scripting and Java working experience or knowledge on AWS SPLUNK is essential experience in automation using Shell Scripting Bootstrap JSTL JSP SPRING 4 or HTML knowledge and understanding of incidents and problem management communicate to the business and local IT on production problems to ensure timely resolution and high business satisfaction coordinate resolution in critical cross application system problems and keep affected entities and business units informed in order to ensure production operations runs smoothly customers and end-users focused able to work on shift as and when required guide in preparation of technical design documents ensure that documentation is in place and maintained perform system health check whenever required responding to automated alerts on the health of systems performing routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status non-technical soft skills Proven experience in managing IT service operation based on ITIL practice and processes ITIL v3 certified certification is an added advantage Proficiency in verbal and written English communication and presentation skills Have a high level of organisational and prioritisation skills Strong Problem solving and negotiation skills Strong administrative proficiency and analytical skills Demonstrated ability to manage multiple work streams and multiple work groups Understands the requirement to deliver to the Customer within agreed timeframes and meet customer expectation Be a Self-Starter and Self Motivated Be able to Multi-task Strong attention to detail Ability to manage and achieve multiple goals at any given time High level of personal commitment and accountability Embracing new technologies and innovation for the battlement of application supported benefits and culturebe part of a highly qualified team that is developing disruptive solutions in a very comfortable environment they practice flexible working hours and strive to achieve their goals further this company regularly pays 4 months performance bonus
Type : Company job
Role : N/A
Industry : Human Resources Management/Consulting
Salary : Not Disclosed
Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Malaysia, Singapore, Hong Kong, China, Australia and New Zealand. Our Malaysia operations has been supporting people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, construction, engineering, human resources, manufacturing, property, technology and sales & marketing.