• Cloud Engineer - Azure Jobs in Malaysia - 1018029

    Datacom Systems (Asia) Sdn Bhd
  • 3 - 5 Years
  • Malaysia - Kuala Lumpur
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  • Posted 28 days ago
  • Job Views: 22
  • Job Applicants: Less than 10

Job Description

Cloud Engineer – Kuala Lumpur, Malaysia
Technology Foundation Services

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nitty Gritty
We have over 6,200 people across our global offices, and generate an annual revenue of over $12 billion, this makes us one of Australasia’s largest professional IT services companies We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds We are local at heart, yet world-class in capability

About the Role
The Cloud Engineer will operate under the guidelines of pre-defined ITIL and ISO9001/20000 compliant processes and procedures and is expected to ensure effective and professional communication with all relevant parties

What you’ll do
1 Technical Expertise
It is important that all Cloud staff have a broad range of skills, however it is expected that individuals will specialise in one or multiple of the following options as listed below
a) Cloud based technologies
• Microsoft Azure (required)
• Amazon Web Services and/or Google Cloud Platform (advantageous)
b) Microsoft Windows servers and applications, including (but not limited to)
• MS Server Server 2003 and onwards
• Active Directory
• Group Policy
• Exchange
• Terminal Services/Remote Session Host
• SQL Server
c) Virtualised environments, including (but not limited to)
• Microsoft Hyper-V
• VMware
d) SAN storage solutions, including (but not limited to)
• Netapp
• HP
e) Backup and virtual machine replication solutions, including (but not limited to)
• Netbackup
• Backup Exec
• Commvault
• Shadow Protect
• Veeam
f) Other infrastructure or applications, including (but not limited to)
• Citrix XenApp
• Cisco UCS
• Blade Chassis Servers
2 Vendor Certifications and Study
• Study to keep skills relevant with the latest versions of currently supported technologies
• Willingness to learn emerging technologies as required to support client’s needs and reduce Single Points of Failure in the team
• Undertake vendor certifications (as required)
3 Documentation
• Create technical and process documentation for the team (as required)
• Periodically review documentation to ensure that it is current and update (as required)

4 Onboarding of new clients
• Attend onsite at customer location to meet relevant people
• Identify documentation and training requirements
• Create documentation when required
• Provide relevant information to the team
5 On-call and after-hours support
• Work on an on-call roster to provide afterhours support to meet client’s needs

What you’ll bring
• Hands-on experience with MS Server operating systems, Active Directory, Group Policy, DNS, MS Exchange, Citrix XenApp, Ticket logging application
• Hands-on experience with MS Server 2016, Office 365, Storage, SCCM, Cloud Services (Azure, AWS, GCP), VMware vSphere Suite, Backup and Replication Technologies
• Strong technical skills for supported technologies
• IT industry experience
• Troubleshooting skills
• Customer service focus with the ability to empathise as well as prioritise
• Ability to communicate clearly verbally and in writing, information of both a technical and non-technical nature
• Ability to develop and maintain productive internal and external relationships, partnerships and networks
• Able to present a positive image of Datacom and its support services in all cases
• Flexibility towards work and role
• Ability to work autonomously and as part of a team
• ITIL methodologies
• MS server systems and applications
• Working knowledge of Corporate Service Desk environment
• Microsoft Certification MCP
• Vendor Certification or relevant industry experience for primary support role
• Minimum two years industry experience
• ITIL foundations certificate or relevant experience
• Microsoft Certification MCTS, MCITP, MCSA, MCSE
• VMware - VCP
• Citrix - CCEE
• TAFE Cert IV/ Diploma/Advanced Diploma Networking
• University degree in Information Systems

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Consulting (IT, Science, Engineering & Technical)

Salary:Not Disclosed

Deadline:16th Mar 2020

Company Profile

With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and operating across Australia and New Zealand, Asia, Europe and the Americas, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions. Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced work environment.
Datacom New Zealand: www.datacom.co.nz
Datacom Australia: www.datacom.com.au
Read our blog: http://www.datacominsight.com
Follow us on Twitter: https://twitter.com/Datacom
Like us on Facebook: http://www.facebook.com/datacomcommunity
Subscribe to our YouTube Channel: https://www.youtube.com/DatacomGroupLtd
+1 us on Google+ :https://plus.google.com/u/0/+DatacomAsiaPacific

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