• Commercial Manager (BIGLIFE Sdn. Bhd.) Jobs in Malaysia - 982404

  • 5 - 7 Years
  • Malaysia - Selangor
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  • Posted above 1 month
  • Job Views: 70
  • Job Applicants: Less than 10

Job Description

Job purpose
We are looking for an a committed, structured and enthusiastic Commercial Manager to drive the points conversion, points issuance, redemption and members acquisition with our Financial Services partners across the regions The candidate will work within a fast paced, fun and collaborative environment, establishing and managing simultaneous partner relationships while defining and delivering campaigns to drive ambitious revenue targets The ability to work closely with partners and take ownership for projects with a lot of autonomy is essential, even if strong support will be provided by the management and the regional team

Duties and responsibilities

• Conduct market assessment and identify addressable partners in terms of fit and scalability
• Approach and establish relationship with new partners, personal contact and rapport with key decision-makers of target accounts
• Perform sales activities and negotiations with major accounts in consultation with management
• Collaborate closely with the regional team to define strategies and priorities – coordinate the actions required for the accounts internally with the other departments
• Ensure flawless execution of the programs post contracts agreements and meet regularly with Financial Services partners and update them on the results of the campaigns
• Understand all partners’ business goals, objectives, KPI’s & key decision makers - understand their business objectives and propose marketing solutions with the usage of BIG Points to help them attain their objectives, identify clear KPIs and targets for the success of the utilization of the points for the partner
• Balance partners’ requirements with the needs of the business while manage expectations
• Review progressive sales numbers against forecast on a daily and monthly basis
• Design marketing campaigns in collaboration with partners, and measure and share results to drive continuous improvement with respect to acquiring, developing and retaining customers
• Plan, schedule, prioritize and coordinate marketing communication and assets across all channels – understand the partners channels and work with the partner to push AirAsia Big promotions through their channels and to their base
• Refine segments, promotions and campaigns based on evaluation of campaign conversion, customer retention and campaign ROI – work with AirAsia Big Marketing team, Legal and Life Cycle Management (LCM) to propose campaign plans that will meet the business objectives of the partners
• Become versed in loyalty marketing and use that knowledge to advice clients effectively –ensure smooth customer experience across channels for the campaigns
• Address members concerns rapidly and ensure that queries are resolved at their satisfaction
• Participate in budget planning exercise

• Candidate must possess at a minimum a Bachelor’s Degree, in business preferably
• At least 5 years of working experience in a B2B commercial sales experience preferably in credit card, card spending and card acquisition
• Able to build strong working relationships at all levels
• Commercially-savvy, proactive and possessing a positive attitude
• Understanding of digital technology and its possibilities
• High standards for customer experience
• Able to overcome obstacles to execute flawlessly
• Strong project management skills with attention to detail and drive to make things happen, results oriented
• Strong communicator, both internally and with clients
• Experience in planning and executing direct marketing campaigns preferable
• Innovative and fresh thinking with a passion for solving problems and an ability to inspire others

Profile Summary

Type:Company Job



Salary:Not Disclosed

Deadline:14th Jan 2020

Company Profile

At AirAsia, we see ourselves as not so much an airline operator but more of a digital company that happens to be in the airline business.
AirAsia has sparked a revolution in air travel with more and more people around the region choosing us as their preferred choice of air transport. As we continuously strive to promote air travel, we also seek to create excitement among our guests with our range of innovative and personalized services.
Our mission is to attain the lowest cost so that everyone can fly with AirAsia and maintain the highest quality product, embracing technology to reduce cost and enhance service levels. Together with our siblings, AirAsia X, Thailand AirAsia, Indonesia AirAsia, Philippines' AirAsia, AirAsia India and AirAsia Japan, we're set on charting courses to new horizons with the staunch belief that "Now Everyone Can Fly".
AirAsia has been awarded as the World's Best Low-Cost Airline for 10 consecutive years; 2009 - 2018 by Skytrax.

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