• Configuration Services Project Manager (Korean Speaking) Jobs in Malaysia - 1018135

    Dell Global Business Center Sdn Bhd
  • 5 - 7 Years
  • Malaysia - Penang
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  • Posted 29 days ago
  • Job Views: 22
  • Job Applicants: Less than 10

Job Description

The role of the Configuration Services Project Manager is to execute the project based on the customer requirements in the field into volume orders and meeting project’s quality and delivery commitment Essentially the CS PM will own the project requirements for each customer from inception through to project retirement The tasks also include managing and closing of project escalation arising from orders and processes Sometimes this means simply providing feedback to help resolve issues and other times it means coordinating efforts between various stakeholders to resolve the issue
This role requires extensive interaction and communication with internal and external customers and stakeholders

Principal Duties And Responsibilities
• Liaison between various stakeholders such as solution architect, sales, technical consultant, fulfillment, logistics, engineering, quality, manufacturing, materials, order processing, partners and various support teams
• Lead complex project setup directly with engineering, fulfillment, partners and other support teams
• Work independently to gather resource and technical requirements and manage project to completion
• Take full PM responsibility for the project setup Execute and manage project that capture customer’s unique requirements accurately and deliver within SLA
• Work with a diverse group of people in various functional areas locally, regionally and globally
• Serves as the Sales advocate for resolving customer and project the issues on priority basis Assign issues to technical resources & remove road blocks
• Participate in global roll out initiatives and implementation
• Presentation to corporate customers on services and processes when required
• Manage product transition and change request of projects
• Manage projects in order to meet KPI

Expected Working Behaviors
• Able to support South Asia & Korea business hours
• Flexible, result oriented and pro-active approach
• Independent, self-motivated and willing to go the extra mile when needed
• Highly customer focus
• Integrity in all business dealings
• Teamwork & Trust
• Continuous learning

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Computer/Information Technology (Hardware)

Salary:Not Disclosed

Deadline:16th Mar 2020

Company Profile

Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more. We promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Our diverse workforce is critical to generating new ideas and inspiring innovation. Dell serves customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses and individual consumers. Dell’s over 100,000 team members are deeply committed to serving our community, regularly dedicating volunteer hours to over 1,500 non-profit organizations. The company has also received numerous accolades ranging from employer of choice to energy conservation awards.

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