• CS Technical Engineer Jobs in Malaysia - 1018311

    EPSON MALAYSIA SDN BHD
  • 2 - 4 Years
  • Malaysia - Selangor - Subang Jaya
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  • Posted 27 days ago
  • Job Views: 13
  • Job Applicants: Less than 10

Job Description

Responsibilities



Provide technical support for commercial and consumer-based IT products via our network of Service Providers (Inkjet MFP, projectors, scanners, POS system and other such devices)

Develop Service Partners technical capabilities to provide support for our range of products

Travel when required to provide support to Service Partners and End Users(local & out-station

Handle customer complaints and provide timely resolution

Prepare Product and Service reports to management

Perform service related administrative functions when required



Requirements



Minimum a Degree/Diploma in Electrical / Electronics / Mechanical Engineering or equivalent

Minimum 2 years working experience in product troubleshooting and repair Preference will be given for experience on Commercial and Business products

Experienced in performing on-site product repair and service

Able to travel out-station, within short notice, to support End-Users when required

Possess a customer-centric mind-set

Able to work independently and possess high motivation towards meeting challenges

Good reporting and presentation skills

Possess own transport

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Computer/Information Technology (Hardware)

Salary:Not Disclosed

Deadline:17th Mar 2020

Company Profile

EPSON MALAYSIA SDN BHDhas the exclusive rights for sales and marketing of the complete range of EPSON products in Malaysia. EPSON Malaysia has a strong support from our principals in Japan, is committed to the high standards of excellence by establishing the brand in Malaysia with dynamic professionalism and pride. Being a technologically advanced company with a strong commitment in Research and Development, EPSON has set the standards in the various fields where it involves itself in. With our rapid expansion plans, we are in search of dynamic individual with confidence and enthusiasm to join our dynamic team for the following position:

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