You will be the bridge in between our customers and providers this is a very crucial role in our organization You will be the core team member for our fast growing business You will be doing the below tasks Attracts and retains customers by answering their questions and solve their problemsHanding customers and provider inquiries via Whatsapp chats emails sms inbound and outbound calls etcAssuring a good communication flow follow up on customerIdeal candidates are Have a huge passion for customer serviceYou are driven to solve customer s problemsAble to work under stressSelf-motivated strong English communication skillsA good team player and takes initiative to assist other team members when requiredPossesses pleasant voice with excellent telephone etiquetteConsistent and ready to work on a long term basisAt least 1Years of working experience in the related field is required for this positionPreferably Entry Level specialized in Customer Service or equivalentMust be willing to work any day of the week rotation shifts including public holidays depending on operation needs
Type : Company job
Role : N/A
Industry : General & Wholesale Trading
Salary : MYR 2,000 - 3,000
Helpling is an online marketplace that facilitates the connection of people who want to clean homes with people who want their homes cleaned. We are active in more than 150 cities in nine countries around the globe where we serve thousands of customers every day.