• Customer service agent Jobs in Malaysia - 991970

  • 0 - 2 Years
  • Malaysia - Kuala Lumpur
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  • Posted 20 days ago
  • Job Views: 4
  • Job Applicants: Less than 10

Job Description

You will be the bridge in between our customers and providers, this is a very crucial role in our organization You will be the core team member for our fast growing business You will be doing the below tasks

Attracts and retains customers by answering their questions and solve their problems

Handing customers and provider inquiries via Whatsapp, chats, emails, sms, inbound and outbound calls, etc

Assuring a good communication flow, follow up on customer

Ideal candidates are

Have a huge passion for customer service

You are driven to solve customer's problems

Able to work under stress

Self-motivated, strong English communication skills

A good team player and takes initiative to assist other team members when required

Possesses pleasant voice with excellent telephone etiquette

Consistent and ready to work on a long term basis

At least 1Year(s) of working experience in the related field is required for this position

Preferably Entry Level specialized in Customer Service or equivalent

Must be willing to work any day of the week, rotation shifts including public holidays, depending on operation needs

Profile Summary

Type:Company Job

Industry:General & Wholesale Trading

Salary:MYR 2,000 - 3,000

Deadline:30th Jan 2020

Company Profile

Helpling is an online marketplace that facilitates the connection of people who want to clean homes with people who want their homes cleaned. We are active in more than 150 cities in nine countries around the globe where we serve thousands of customers every day.

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