• Customer Service Assistant Associate Jobs in Malaysia - 1016373

    ELEGANCE CONCEPT SDN BHD
  • 1 - 3 Years
  • Malaysia - Johor - Segamat
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  • Posted 27 days ago
  • Job Views: 29
  • Job Applicants: Less than 10

Job Description

Roles & Responsibilities



Require close interaction and skillful communication with customers in product knowledge, brand awareness, before and after sales service via digital channels

Highly attentive in maintaining tight control on daily customers order in line with warehouse department to make sure all orders are well packed, shipped and successfully delivered

Independent enough to liaise with third party fulfillment centre, logistic company and marketplaces partner support team in implementation and tracking sales order to make sure all sales orders are in completed status

High alertness on the stock qty, technical and system error, customer order and complaints, work together in a team to ensure problem solve within the shortest possible time

Help in recovering unpaid order to boost company sales and performance

Independent enough to search and equip with new information in marketplace, new procedure, flash sales, promotion and campaign joined by company

Perform and maintain record and analysis on the issue and specific matters

Ad-hoc task assign by superior



Qualification(s)/Required Skill(s)



Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Commerce, Marketing, Others or equivalent

Required language(s)Bahasa Malaysia, English, Bahasa Indonesia

At least 1Year(s) of working experience in the related field is required for this position

Preferably Junior Executive specialized in Customer Service or equivalent



Commitment Needed



Candidates must be able to work on Saturday and Sunday, offday on weekdays

Candidates must be able to work after working hour whenever is needed including weekends

Candidate must be able to respond to Whatsapp or Calls from company after office hours or weekends

Multitask

Must be open minded, willing to learn diverse skill sets to handle multiple task in highly aggressive and intense environment, to grow along with the company globally as we have sisters companies in overseas

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Retail/Merchandise

Salary:MYR 1,300 - 2,000

Deadline:14th Mar 2020

Company Profile

Our company is household storage solution trading company and we owned several brands. We mainly focus our selling activity via TV shopping channel & E-commerce marketing. We are currently aggressively expanding towards the world. (Singapore, Indonesia, China, United State, United Kingdom, etc). We welcome candidate who is willing to learn and grow to join us in this exciting journey. Our candidate must be flexible and willing to learn different skill sets.

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