Customer Service (Chinese) - Jobs in Malaysia - 1018646

Nezda Malaysia
Job Summary
  • Experience 0-2 Years
  • Telecommuting

Job Description

• Execute lead generation / Mining from different sites aligned from list provided by client• Get in touch with the lead contact and encourages the supplier to get the experiences/tours online into Viator/TripAdvisor > Things to do;• Express the benefits of using Viator/TripAdvisor, and partner sites (like Groupon, Lonely Planet), in order to have the supplier list his tours;• Leading / assisting the supplier on the whole step by step activation process• Discuss and overcome lead objections;• Negotiate and troubleshoot as necessary in order to satisfy the supplier need and close the sale;• Assist suppliers with problems that might occur;• Provide post-sales support and work across departments to provide seamless resolution;• Deliver exceptional Sales service by meeting and exceeding customers’ expectations;• Maximise revenue from the sales pitch (like margin negotiated with the supplier);• Adhere to sales process and identify the best solution for each supplier within policy guidelines;• Maintain confidentially of guest information and pertinent supplier/company dataQualifications:Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor s Degree, Post Graduate Diploma, Professional Degree, any field.Required skill(s): mandarin, Cantonese.Required language(s): MandarinApplicants must be willing to work in Cyberjaya.Atleast 1 year experience in call center10 Full-Time position(s) available.Willing to work in Regular shiftCandidates can send their resume to

Profile Summary

Type : Company job

Role : N/A

Industry : Human Resources Management/Consulting

Salary : MYR 2,500 - 3,300

Deadline: 2020-03-17

Company Profile

Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Malaysia's most promising people supply chain company with multiple offices and 300+ core employees. The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.
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