• Customer Service (Chinese) Jobs in Malaysia - 1018646

    Nezda Malaysia
  • 0 - 2 Years
  • Malaysia - Selangor - Cyberjaya
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  • Posted 29 days ago
  • Job Views: 17
  • Job Applicants: Less than 10

Job Description

• Execute lead generation / Mining from different sites aligned from list provided by client
• Get in touch with the lead contact and encourages the supplier to get the experiences/tours online into Viator/TripAdvisor > Things to do;
• Express the benefits of using Viator/TripAdvisor, and partner sites (like Groupon, Lonely Planet), in order to have the supplier list his tours;
• Leading / assisting the supplier on the whole step by step activation process
• Discuss and overcome lead objections;
• Negotiate and troubleshoot as necessary in order to satisfy the supplier need and close the sale;
• Assist suppliers with problems that might occur;
• Provide post-sales support and work across departments to provide seamless resolution;
• Deliver exceptional Sales service by meeting and exceeding customers’ expectations;
• Maximise revenue from the sales pitch (like margin negotiated with the supplier);
• Adhere to sales process and identify the best solution for each supplier within policy guidelines;
• Maintain confidentially of guest information and pertinent supplier/company data

Qualifications
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any fieldRequired skill(s) mandarin, CantoneseRequired language(s) MandarinApplicants must be willing to work in CyberjayaAtleast 1 year experience in call center10 Full-Time position(s) availableWilling to work in Regular shift

Candidates can send their resume to

Profile Summary

Type:Company Job

Industry:Human Resources Management/Consulting

Salary:MYR 2,500 - 3,300

Deadline:17th Mar 2020

Company Profile

Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Malaysia's most promising people supply chain company with multiple offices and 300+ core employees.
The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.

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