Customer Service Executive (Based in Malaysia) - Jobs in Singapore 979142

Intertek Testing Services (S) Pte Ltd
Job Summary
  • Experience 2-4 Years
  • Telecommuting
    N/A



Job Description

JOB RESPONSIBILITIESHandle customer and rsquo s enquiries and servicing existing customers including key accounts provide customer service support to ensure customer satisfaction is achieved Visit existing and new clients as and when required to build rapport and maintain relationshipDevelop an excellence relationship with customers working closely with them on sales forecasting as well as to expand the accounts towards achieving organization and rsquo s business growth and objectivesPerform documents evaluation to check documents completeness and adequacyCommunicate and interact with customers back office and operations team frequently and as necessary to ensure all documentations are accurate and compliance to requirements while delivering the promised turnaround times Prepare proposal and quotations as and when necessaryWork closely with management team towards meeting weekly monthly sales and profit targetPerforms system data entry and ensures prompt follow up on all requestsMonitor accounts receivable status and recovers any outstanding paymentsAssist in preparation of periodical report to monitor contract performanceWorking within stipulated contractual requirements and quality proceduresPerformed monthly customer satisfaction surveyMaintaining and managing sales leads in the systemJOB REQUIREMENTSDegree or diploma with at least 2 years relevant work experience preferably in import export shipping logistics and or certification environment Computer literate and able to speak write English fluently is a must Independent proactive self-motivated and a good team player Customer orientated positive attitude and willingness to learn able to multi-task and work well in a fast pace environment

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Oil/Gas/Petroleum

Salary : Not Disclosed

Deadline: 2020-01-08

Company Profile

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 42,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. www.intertek.com
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