Customer Service Executive | Cyberjaya - Jobs in Malaysia - 1015768

Nezda Malaysia
Job Summary
  • Experience 1-3 Years
  • Telecommuting

Job Description

SPM, Diploma, and Bachelor's Degree are welcome as long as you have a 1 year experience with Customer ServiceMANDARIN AND CANTONESE SPEAKERS ONLYAt least 1 year(s) of working experience in the related field is required for this position.8 Full-Time position(s) available.Non-shifting schedule

• Execute lead generation / Mining from different sites aligned from list provided by client
• Get in touch with the lead contact and encourages the supplier to get the experiences/tours online into Viator/TripAdvisor > Things to do;
• Leading / assisting the supplier on the whole step by step activation process
• Discuss and overcome lead objections;
• Negotiate and troubleshoot as necessary in order to satisfy the supplier need and close the sale;
• Assist suppliers with problems that might occur;
• Provide post-sales support and work across departments to provide seamless resolution;
• Deliver exceptional Sales service by meeting and exceeding customers’ expectations;
• Maximise revenue from the sales pitch (like margin negotiated with the supplier);
• Adhere to sales process and identify the best solution for each supplier within policy guidelines;
• Maintain confidentially of guest information and pertinent supplier/company data

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Human Resources Management/Consulting

Salary : Not Disclosed

Deadline: 2020-03-11

Company Profile

Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Malaysia's most promising people supply chain company with multiple offices and 300+ core employees. The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.
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