To handle key customer accounts
To liaise with customers and ensure all orders & requirements are met
To prepare price quotations to customers on the new enquiries
To process customer sale orders and raise purchase requisitions for materials needed for the orders.
To ensure prompt billing of sale invoices and assist in overdue payment collections
To maintain good customer relationships/satisfaction/service level
To assist in ensuring that all customers’ quality related complaints are handled satisfactorily
To raise production orders and follow up with production and warehouse department in ensuring that customers required delivery dates are met
To manage inventory and ensure healthy level is maintained
To prepare reports to customers and Management
To handle any other task assigned by Management
Degree/Diploma with 2-3 years customer service working experience in an ISO manufacturing environment.
Knowledge in SAP system is preferred
Computer literate (preferably knowledge in Microsoft word and excel)
Type : Company job
Role : Junior Executive
Industry : Manufacturing/Production
Salary : MYR 2,800 - 3,800
Teckwah PharmaPack Solutions Sdn Bhd, a company under Singapore Exchange Main Board - listed SGX-listed Teckwah Industrial Corporation Ltd, is established to provide printing packaging services to customers in the pharmaceutical and food industries. This is a LMW setup and majority of the output are for the export market.