Customer Service Executive - Jobs in Malaysia - 998717

SoothOil Sdn Bhd
Job Summary
  • Experience 1-3 Years
  • Telecommuting
    N/A



Job Description

SoothOil Sdn Bhd is hiringFull Time Customer Service Executive.Company OverviewSoothOil Sdn Bhd is one of the largest Ecommerce company that sells essential oil related products. We strive to provide the best service and product quality to our customers, ensure 100% satisfaction, and educate people more about essential oils. We grow a community that consists of people passionate with aromatherapy and essential oil.Main ResponsibilitiesTo maintain a top-notch customer service experience for customers of SoothOil Sdn Bhd. Settle customer disputes & complains, keep customer satisfaction at 100%.Key ResponsibilitiesManage all incoming enquiries from customers across multiple platform, including Messenger, WhatsApp, Email, etc.Reply customers within a given KPI time frame.Ensure all enquiries are attended.Maintain a professional image while speaking to customers via phone call / text.Job RequirementsDiploma or equivalentBasic knowledge in customer service.Required language(s): English, Bahasa Malaysia, Mandarin (for Mandarin-speaking customers).

Profile Summary

Type : Company job

Role : Junior Executive

Industry : Call Center/IT-Enabled Services/BPO

Salary : MYR 2,500 - 3,000

Deadline: 2020-02-12

Company Profile

SoothOil Sdn Bhd is one of the largest Ecommerce company that sells essential oil related products. We strive to provide the best service and product quality to our customers, ensure 100% satisfaction, and educate people more about essential oils. We grow a community that consists of people passionate with aromatherapy and essential oil.
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