• Customer Service Executive Jobs in Malaysia - 1015808

    PMA Manufacturing Sdn Bhd
  • 3 - 5 Years
  • Malaysia - Penang - Batu Maung
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  • Posted above 1 month
  • Job Views: 26
  • Job Applicants: Less than 10

Job Description

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any fieldRequired skill(s) Customer Communication, Quotations, Internal Coordination, etc, MS OfficeRequired language(s) English, Mandarin, Bahasa MalaysiaAt least 3 year(s) of working experience in the related field is required for this positionPreferably Senior Executives specializing in Customer Service or equivalent2 Full-Time position(s) available

Communicating with customers across APAC (must posses effective verbal and writing skills)Woking with the Sales Team to achieve Company's Goals through outstanding customer service and satisfactionEffectively Understanding Company's Products to confidently communicate perspective and exisiting customersCalculation of Product Costing to formulate Quotes to customersFollow up and monitor customer's required date to ensure that meet on time deliveryPerform order entries, order acknowledgement and maintaining customers information databaseResolve customer inquiries and issuesProvide backup support to team members while effectively communication with themHandling customer complaints and coordinate with internal teamsOther Ad-Hocs functionsCheerful, Fun & Easy Going which contributes to the already positive working environment vibe

Profile Summary

Type:Company Job

Role:Junior Executive


Salary:MYR 3,400 - 4,200

Deadline:11th Mar 2020

Company Profile

PMA Manufacturing Sdn. Bhd. is a world leader in Cleanroom Labels,Specialty Labels , Shipping Labels , Tapes and Thermal Transfer Ribbons adhering to the manufactured to Clean Label Manufacturing protocol. We have developed and adopted advanced manufacturing technologies, specifically in the areas of critical surface particle removal, engineered label materials, adhesives, liners, printing and imaging. These technologies, gives PMA the manufacturing capabilities to design, sample and manufacture the most innovative critical Cleanroom Labels,Specialty Labels , Tapes and Thermal Transfer Ribbons products in the industry. This enhances our customers finished products which provides them scale of economy, optimal performance, sustainability and customer satisfaction.
Established in 2004, located in Diamond Valley Industrial Estate, Penang, Malaysia with four plants and having License Manufacturing Warehouse (LMW) status, as well as CEPT Export Licensing.
PMA manufacturing facilities are equipped with Class 1 (ISO 3), Class 10 (ISO 4) and Class 100 (ISO 5) manufacturing cleanrooms, coupled with clean manufacturing protocol, producing the worlds highest quality products for: medical device, pharmaceutical, data storage, semiconductor, food, automative and telecommunication industries.
PMA manufacturing is Certified NQA ISO 9001-2015 and Certified NQA ISO 13485 Medical Devices registered under UKAS Management Systems 2015, and is committed to the industries highest quality standards.

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