Customer Service Executive - Jobs in Malaysia - 992293

Feruni Ceramiche Sdn Bhd
Job Summary
  • Experience 2-4 Years
  • Telecommuting

Job Description

Your role will include Handling incoming outbound calls on customer enquiries such as check stocks delivery status product enquiries and etc Providing accurate and relevant information to internal external customersResolve customer complaints via phone email skype and other social mediaHandling Case Management and timely follow up customer complaint Requirements Candidates must obtain either Diploma Adv Diploma DegreeDetail-Orientated Multi-tasking and with ability to prioritizeListening skills patience team player responsive knowledgeable and decision makingRequired skill s Microsoft Excel Words and preferable with Microsoft Dynamic 365Required languages Mandarin English and Bahasa MalaysiaAt least 2 years working experience in related field

Profile Summary

Type : Company job

Role : Senior Executive

Industry : Manufacturing/Production

Salary : Not Disclosed

Deadline: 2020-01-30

Company Profile

Established in 2001, Feruni Ceramiche is one of the leading brands in upmarket ceramic and porcelain tiles. Backed by 20 years of experience and extensive knowledge in the tiling industry, Feruni delivers the world's latest tiles trends through an extensive range of products that offers endless design possibilities. The Feruni Retail Store in Petaling Jaya as well as seven stores across Malaysia are specially built to create a world class shopping experience. Feruni is a purpose driven organisation, where our entire business model and culture is built upon 4 pillars of happiness – Cultivate Talent, Community, Transformation and Value Based Organisation. We strive to cultivate and unleash every individual talent to its full potential, while transforming the traditional tiling industry into a trendy business to make a positive impact to the community. We are honoured to be recognised for our efforts by the following: The Star Business Awards (SOBA) 2014 1. Malaysian Business of the Year - Grand Winner 2. Best Employer - Platinum Award 3. Best in Marketing - Platinum Award 4. Best Brand - Platinum Award 5. Best in CSR - Gold Award The BrandLaureate SMEs BestBrands Awards 2014 1. Best Brand in Tiles 2. SMEs Man of the Year
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