• Customer Service Executive (Open for Fresh Graduate) Jobs in Malaysia - 999835

    EPS Malaysia
  • 1 - 3 Years
  • Malaysia - Kuala Lumpur - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 36
  • Job Applicants: Less than 10

Job Description

Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any fieldRequired skill(s) Communication Skill, MS ExcelRequired language(s) Bahasa Malaysia, Mandarin (added advantages) , EnglishAt least 1 year(s) of working experience in the related field is required for this positionApplicants must be willing to work in Kuala LumpurPreferably Junior Executives specializing in Customer Service or equivalentNearby public transportationExperience in handling international calls will be an added advantageFresh graduates are welcome to applyGood command of spoken and written English

Responsibilities
• Deliver world class customer service via telephone
• Provide a polite, professional and accurate response
• Manager customer's expectations and display ownership for customer's requests
• Liaise with appropriate departments to resolve issues brought up by customers
• Keep up-to-date on new or enhanced products / services in order to maintain a high level of service to customer
• Support Team Leader and Managers to continuously review processes, identify and resolve service gaps through constructive feedback and implement process improvements where appropriate

Only shortlisted candidate will be notify within 2 weeks Thank you

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Human Resources Management/Consulting

Salary:MYR 2,500 - 3,500

Deadline:15th Feb 2020

Company Profile

EPS Malaysia is a leading recruitment, outsourcing and search specialist offering INNOVATIVE, COST-EFFECTIVE and VALUE-ADDED services to our customers and business partners. Our range of services includes:
General, Professional and Executive SearchManaged Services / Manpower OutsourcingRecruitment Process OutsourcingPayroll Outsourcing
For more details, please visit http://www.eps.my

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