What is the role aboutEnsure the highest possible quality of customer service for our hungry customersProcess order and manage the relationship with hundreds of restaurantsDeliberate with customers or supervising personnel in order to address questions problems and special requests for orders and actual delivery statusesEnsure that processes are followed and bring in new ideas for improvementConstantly work towards improving the customer experienceHandle customers and vendors requests as well as external communication with themTechnical assistance - vendors on order related issues technical issues for their devices phone and printerWho will be consideredSpeak read and write Cantonese or Mandarin fluentlyPreferably Junior Executives specializing in Customer Service or equivalent Good communication skillsReliable and responsible in completing taskAble to work shifts weekends and Public holidays
Type : Company job
Role : N/A
Industry : Transportation/Logistics
Salary : Not Disclosed
We are an established company located at Johor Bahru, Johor.
We are doing food delivery service.
We have recently been successful in our business and we are looking to expand our dynamic team. In line with our expansion, we are seeking highly motivated and dedicated team members for the following position in our company.