• Customer Service Jobs in Malaysia - 980456

    Voxtera Marketing (M) Sdn Bhd
  • 1 - 3 Years
  • Malaysia - Selangor - Puchong
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  • Posted above 1 month
  • Job Views: 19
  • Job Applicants: Less than 10

Job Description

Require to manage incoming calls and emails from customers

Answering customer calls with proper courtesy, promptly & manners

Able to support to reply messages in the online platform

Assist customer in after sales service support, such as service product

Interact with customers and responsible for product repair and trouble shoot

And most importantly, a genuine heart to help solve our customer’s problem

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma

Required language(s)Bahasa Malaysia, English, Mandarin

At least 1Year(s) of working experience in the related field is required for this position

Preferably Non-Executive specialized in Customer Service or equivalent

Profile Summary

Type:Company Job

Role:Non-Executive

Industry:General & Wholesale Trading

Salary:Not Disclosed

Deadline:12th Jan 2020

Company Profile

Established in 2012, Voxtera presents hottest IT lifestyle trends with wholesales price and the ability to shop it for all, in one place. Everything you need for Value of money.
Many of us have lots of items lying around the house that are not currently in use; whether second hand or new items that we have not gotten around to disposing of. The track record for selling items is extremely good. Hence, users stand a good chance of obtaining a successful transaction. At a glance, most users get the hang of the system. We do focus heavily on customer support and in the event of any problems or queries arising, any e-mails / phone calls directed to us are responded to almost instantaneously. Problems that arise can also be posted in the forum and many users play a major role in replying and helping out others. With all our on-going efforts, a community of auction users has formed which are extremely diverse, and who actively interact amongst one another. This causes them to feel at home and comfortable trading with other members.

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