• Customer Service Professional Jobs in Malaysia - 994931



    Ecolex Sdn Bhd
  • 2 - 4 Years
  • Malaysia - Selangor - Pulau Indah
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  • Posted above 1 month
  • Job Views: 21
  • Job Applicants: Less than 10

Job Description

Reporting to the Business Director, the incumbent will be responsible to support all sales activities to domestic customers in the Food Ingredients division

Responsibilities

Supports the Market Manager/Business Director as the interface within the sales office in all customer related mattersAttend to customer inquiries and generate new customer leadsDevelop and maintain a good working relationship with customersProcess customer orders, arrange and despatch shipments for customers and Channel Partners to meet delivery commitmentsProvide accurate and timely information to customers and Channel Partners relating to all aspects of order processing, shipping and commercial informationAttend to customer related matters to ensure customer satisfaction and work closely with operations and related departments to resolve customer issuesObtain order forecasts from customers and Channel Partners for production planning purposesSupports the Market Manager/Business Director in the sales process, pricing and the implementation of product development strategy in line with business plansProvides administrative support for marketing and marketing communications activity for the territoryResponsible on day-to-day administration and coordination activities of the sales and marketing division
The incumbent must take a proactive role to ensure customer satisfaction throughout the sales and after-sales process

Job Requirement

Applicants must have a Degree/Diploma in related fieldsAt least 2 year(s) of working experience in customer service related field is required for this positionApplicants who are expose to manufacturing working environment is an added advantagePleasant personality with customer service at heart and mindGood in both written & verbal in English Knowledge in Mandarin is an added advantage

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Manufacturing/Production

Salary:Not Disclosed

Deadline:03rd Feb 2020

Company Profile

Producer of high quality energy supplement feed products and non GM palm oil with a work-force of more than200 employees located in Pulau Indah, West Port. Wehave a diverse distribution network established globally to serve the current and potential customers. We have been awarded the coveted FROST & SULLIVAN 2018 – COMPANY OF THE YEAR. This accolade was given to us for ensuring consistent offerings with the highest standards of quality combined with strong brand experience and continuous efforts in strengthening our customer loyalty whilst building our brand globally.
History
Established in 2004, Ecolex Sdn Bhd is a multinational company based in Malaysia, export oriented company engaged in the development and manufacturing of food ingredients (www.futuraingredients.com), animal nutritional lipids (www.ecolexgroup.com) and home personal care products (www.ecoblisslifesciences.com). We are allianced with one of the largest palm oil players in the region and are focused on innovation to deliver added value to our customers.

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