Customer Service Specialist (Supporting Hong Kong Market) - Jobs in Malaysia - 1024709

Teleperformance Malaysia Sdn Bhd
Job Summary
  • Experience 1-3 Years
  • Telecommuting

Job Description

Cantonese and English Speaker Customer Service AdvisorProvide high quality customer support to customer through answering inbound call, email and livechat.Handle all customers enquiries and requests accurately, promptly and profesionally in Cantonese and English based on knowledge acquired through product and continuous improving training.Meet all Key performance indicator set by the company and the client.Adhere to company s rule and regulation throughout the entire employment service.Qualification and Requirements : Canddiate must be able to work on rotate shift.Able to work on Public Holiday and Weekend.Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor s Degree, Post Graduate Diploma, Professional Degree, in any field.Candidate must be proficient in Cantonese, Traditional Mandarin and English both written and spoken as to serve customer from Hong Kong.At least 1 year(s) of working experience in the customer service field is preferable but not required as full training will be provided.Passion in helping others in customer service oriented.25 Full-Time position(s) available.

Profile Summary

Type : Company job

Role : Non-Executive

Industry : Call Center/IT-Enabled Services/BPO

Salary : MYR 2,500 - 3,500

Deadline: 2020-03-29

Company Profile

Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence. With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us. We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.
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