• Desktop Services Administrator Jobs in Malaysia - 1015201

    Speedcast Malaysia Sdn Bhd
  • 2 - 4 Years
  • Malaysia - Kuala Lumpur - City Centre
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  • Posted above 1 month
  • Job Views: 37
  • Job Applicants: Less than 10

Job Description

Responsibilities include, but are not limited to

Respond to customer requests for services concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by Information Services

Working with other teams & external vendors as required and escalating when necessary

Install and configure IT Hardware software

Provide software and hardware support to users’ desktop PC’s

Ensure compliance with software licensing agreement held

Comply with Speedcast ticket system guidelines & Speedcast Policies and Guidelines

Support Speedcast operations in the APAC region and other remote areas as needed

Maintain computer equipment asset database

Maintain computer software audit database

Maintain desktop security

Assist in the development of desktop solutions

Assist in disaster recovery when required

Provide support to all Speedcast desktop users using remote access methods

Maintain and complete required documentation

Configuration & support of mobile devices

Ordering of equipment and spares

Any other ad hoc duties as required by the Desktop Services Manager


2-3 years proven desktop support experience supporting Windows 7, 10, Office 2013 and office 365

Knowledge & experience with File permissions & Active Directory

Imaging using SCCM (basic knowledge of SCCM)

Office 365 administration

Server 2012 R2 & above experience preferred

Ticketing system experience preferred

Knowledge of Bitlocker

Strong problem-solving, and troubleshooting skills

Excellent communication and interpersonal skills

Ability to work independently with minimal supervision but also a good team player

Experience of backups and Veeam an advantage

Candidate must possess at least a Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication) or equivalent

Preferably Junior Executive specialized in Engineering - Electronics/Communication or equivalent

Profile Summary

Type:Company Job

Role:Junior Executive


Salary:MYR 3,500 - 5,000

Deadline:10th Mar 2020

Company Profile

Speedcast is the world’s most trusted provider of highly reliable, fully managed, end-to-end remote communication and IT solutions. The company utilizes an extensive worldwide footprint of local support, infrastructure and coverage to design, integrate, secure and optimize networks tailored to customer needs. With differentiated technology, an intense customer focus and a strong safety culture, Speedcast serves more than 2,000 customers in over 140 countries via 39 teleports, including offshore rigs and cruise ships, 10,000+ maritime vessels and 4,500+ terrestrial sites. Speedcast supports mission-critical applications in industries such as maritime, oil and gas, enterprise, media, cruise and government. Learn more at www.speedcast.com.

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