• Digital Product Development (Digital Banking) Jobs in Malaysia - 978009

    Alliance Bank Malaysia Berhad
  • 2 - 4 Years
  • Malaysia - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 18
  • Job Applicants: Less than 10

Job Description

Job Purpose

• Responsible end-to-end for one or more digital products or services end to end, in terms of its definition, performance, customer satisfaction, and value
• Participate in the development effort including the crafting of business value proposition, outlining user requirement based on business value, communicating the requirements to relevant departments, business partners or solution provider to deliver the new product/services
• This role will also ensure clear definition of product requirements and objectives, ensuring that deliverables meet or exceed business requirements
• Manage the end-to-end project implementation including the analytics, planning and deployment of Self Service Terminals (SST) and Branch Transformation Office initiatives driving digitalization via mobile / the Internet This role is focused on transforming the branch with digital and machines at branches to drive towards a paperless and cashless branch
• Responsible for the business aspects of the product, including ensuring the right product is being built, in the right order, within budget and by the deadline
• Regularly creates an improvement plan - in terms of people, processes and technology - to improve each product or service and its usage

Key Responsibilities
• Manage cross discipline project governance to ensure collaboration at strategic to working level to achieve transformation project goals
• Craft portfolio strategy for channel development and innovation in alignment with Bank’s objective
• Drive projects delivery end-to-end for the aligned digital innovation scope
• Ability to manage a channel portfolio independently
• Participate in business user requirement workshops to takeover as project scope for end to end digitization & operation exception handling
• User experience centred design approach to validate and deliver against intended users / audience needs
• Liaises with business users, stakeholders and/or external parties to define requirements for each product or service being developed
• Work with GIS, vendor and partners to resolve technical issues and rollout services
• Oversees the development effort to ensure each product or service is developed by the deadline and within budget
• Adopts Agile / Lean in delivering modular functionality quickly and efficiently
• Develop, test, train, cutover and support implementation and “operationalize” the service rollout
• Deliver services to SLA for both internal and external customers


• Good problem solving and analytical skills
• Strong project management skills
• A team player with good interpersonal communication skills and writing skills
• Result oriented and able to work independently

• Authoritative in application of technology in solving business problems
• Experience in product development and management
• Knowledge in banking processes and systems
• Good knowledge in banking products, competitor offerings and market needs
• Proficiency in general technology, software development, analytics and mobility
• Implementation knowledge in Agile/Lean and/or mobility preferred

• Degree holder in related fields
• Experience in innovating new market offerings and product development preferably in banking industry
• At least 2 years in relevant business, technology and/or digital commerce

Profile Summary

Type:Company Job

Role:Senior Executive

Industry:Banking/Financial Services

Salary:Not Disclosed

Deadline:07th Jan 2020

Company Profile

Alliance Bank Malaysia Berhad
Alliance Bank Malaysia Berhad and its subsidiaries, Alliance Investment Bank Berhad and Alliance Islamic Bank Berhad, is a dynamic, integrated financial services group offering banking and financial solutions through its consumer banking, SME banking, corporate and commercial banking, Islamic banking, investment banking and stockbroking businesses.
The Group provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels which include retail branches, Privilege Banking Centres, Islamic Banking Centres, Business Centres, and Investment Bank branches located nationwide, as well as mobile and Internet banking.

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