Director / Assistant Director of VIP Services & Guest Relations Development - Jobs in Macau - Ma 991906

Bez Careers (S) Pte Ltd
Job Summary
  • Experience 10-12 Years
  • Telecommuting

Job Description

MACAU and rsquo S LEADING ENTERTAINMENT GROUP URGENTLY SEEKING FOR DIRECTOR ASSISTANT DIRECTOROF VIP SERVICES and GUEST RELATIONS DEVELOPMENTDuties may include but not limited to Responsible for the management of all strategic and operational of VIP Services and Guest Relations Development DepartmentProvide market feedback to the company leadership regarding competitive offerings prospect needs and generate service development ideasIdentify opportunities to strengthen leadership in customer relationships and improving the profitability of the organization via enhancements our knowledge base in support of operations strategyPlan and coordinate the implementation of business plansAnalyze existing approaches to the development of business and making changes where appropriate Monitoring customer satisfaction with existing clients to ensure service delivery Perform market research and analysisLiaise with various department in carrying out seamless services standardUnderstands corporate goals and develops strategies to meet goalsEvaluate operational issues to determine how competitive and current it is with the latest trends in the industry Monitor external and internal environment for development of new market segments Manage specific corporate programs and eventsAssist in developing an ongoing guest-relations program for our employees Demonstrate knowledge of and supports mission vision value statements standards policies and procedures operating instructions confidentiality standards and the code of ethical behaviorExhibit strong organizational skills and excellent oral and written communications to work productively with internal departments and clientsSocial with clients often to maintain customer relationshipAssist in planning of any event that highlights corporate servicesAssist in developing an evaluation process to gain feedback from constituents Any other tasks as assigned by Department HeadSkills Requirements and Working Experience A minimum of 6-8 years of work experience in similar capacity exposure in hotel and or gaming business requiredDemonstrated abilities in building strong professional relationships and establishing suitable supporting networksExperience in working with senior management to align sales strategies and solutionsConfident independent and self-motivatedExcellent and professional verbal and written communications in English Cantonese and MandarinComputer proficiency in Microsoft Office applicationsHave proven accountability when working with confidential informationAmbitious and target focused with a drive to succeedPossess excellent customer service organizational and communication skillsGet along with fellow Team Members and work as a teamMeet the attendance guidelines of the job and adhere to departmental and company policiesHave a well-groomed professional appearancePossess excellent organizational skills to manage several tasks at once meticulous in detailsWorking location Macau Korea Australia Manila Vietnam Cambodia Working location will be alocate by Employer after interviewEducation Requirements Bachelor degree or above Master degree in related field is a plusGeneral Benefits Housing Housing Allowance ProvidedReimbursement of Air Ticket upon completion of 1 year serviceInterested candidate please email your updated resume to email and 160 protected You may contact any of our recruiter at 6567472885 for more details Please note that only shortlisted candidates will be notifed

Profile Summary

Type : Company job

Role : Senior Manager

Industry : Human Resources Management/Consulting

Salary : HKD 34,000.00 - 44,200.00

Deadline: 2020-01-30

Company Profile

An Unique Singapore based recruitment andexecutive searchfirm duly licensed by the Ministry of Manpower of Singapore with over12 years of solid experience in supplying manpower both locally and overseas. We provide highly qualified candidates specializing in the Casino and Gaming, Hotel, Food & Beverage, Retail, Construction and Engineering Industries. We source our candidates mainly from Singapore and other parts of Asia,Our vast experience in the field of manpower recruitment have allowed us to maintain a huge TALENT POOL throughout Asia and parts of Europe, providing our valued clients with the widest range of selection for its professional, technical, skilled, and non-skilled overseas workers. Throughout the years we have been catering to our Singapore clients and also to esteem client in USA, South Korea, Vietnam, Brunei, Philippines,and Macau.We are also listed as the approved and certified manpower providers toMajor Hotels,Gaming Consessionariesand Gaming companies in Macau as well as Philippines. We have strategically placed competent line and support staffto address the needs of our clients and candidates alike who both seek to pursue a long and establish career in this industry. We possess a stable organization with an adequate number of professionals and qualified employees to effectively and efficiently carry out the company service objectives and business goals. Our Mission Our mission is to gain global recognition in the industry Our Vision To position out Company as a global professional HR Solution Provider delivering superior business practice and lowering business cost so as to achieve a cordial and long term business partnership Visit our website at and also join our Facebook Groups and Page to know more about the plentiful job offerings and industry news related to the Gaming Industry.
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