Responsible to set up, optimize the online store and help achieve set sales targets;
Manage daily e-commerce operations such as order processing, generating daily / weekly report;
Prepare and upload quality product photo / pictures that will clearly elaborate product info and description;
Build and manage website content, attract audience and customers to our website;
Manage the company facebook fanpage, ads, shopee, 11th street, lazada, retailer online;
Work closely with marketing team to convert site traffic to sales and increase brand awareness;
Execute marketing campaign through email newsletter, content and social media channel;
Actively finding new ideas that helps improving customer conversion rate;
Working closely with sales team to understand how to continuously refine and convert customers;
To handle all online enquiries promptly and professionally to improve customer conversion rate, customer service and brand image;
Finding ways to improve customer engagement and growth of online community;
To take lead in all content generation especially publishing of products and cross checking of inventory;
Monitor and process online order fulfilment, inventory, return or exchange issue on system in a timely manner;
Provide administrative support on checking online processed orders and courier service data;
Actively liaise with stakeholders, such as warehouse, courier company and various e-commerce platforms’ customer service team (if any);
Creating new opportunity and securing partnership programs with partners in order to drive business performance;
To handle inquiries from buyers and sellers;
Analyzing daily sales, channel activities, creating effective campaigns to drive traffic.
Manage & review all technical support task of company computers & equipment (server, network, devices), email system & business applications programs.
Degree holder in IT, Marketing, Business Management, A&P or any equivalent field;
Minimum 2 years’ experience in digital marketing / e-commerce;
Excellent interpersonal and communication skills;
Team player and also able to work independently with minimum supervision;
Understanding of online sales trends and methods;
Good knowledge & experience in digital marketing and e-commerce;
Energetic and passionate about online marketing and social media, internet savvy and digital device literate is a must;
Positive, can do attitude and willingness to go extra miles.
Type : Company job
Role : Junior Executive
Industry : General & Wholesale Trading
Salary : MYR 3,000 - 4,000
We are a well established company located in Subang Jaya. We are engaged in the distribution of premium F&B products and due to company expansion; we seek applications from keen and highly motivated individuals to join our company in the above position:
Interested candidates kindly apply online or send resume via online.