E-Commerce cum IT Executive - Jobs in Malaysia - 958223

TIAN AN TRADING SDN BHD
Job Summary
  • Experience 2-4 Years
  • Telecommuting
    N/A



Job Description

Responsibilities:



Responsible to set up, optimize the online store and help achieve set sales targets;

Manage daily e-commerce operations such as order processing, generating daily / weekly report;

Prepare and upload quality product photo / pictures that will clearly elaborate product info and description;

Build and manage website content, attract audience and customers to our website;

Manage the company facebook fanpage, ads, shopee, 11th street, lazada, retailer online;

Work closely with marketing team to convert site traffic to sales and increase brand awareness;

Execute marketing campaign through email newsletter, content and social media channel;

Actively finding new ideas that helps improving customer conversion rate;

Working closely with sales team to understand how to continuously refine and convert customers;

To handle all online enquiries promptly and professionally to improve customer conversion rate, customer service and brand image;

Finding ways to improve customer engagement and growth of online community;

To take lead in all content generation especially publishing of products and cross checking of inventory;

Monitor and process online order fulfilment, inventory, return or exchange issue on system in a timely manner;

Provide administrative support on checking online processed orders and courier service data;

Actively liaise with stakeholders, such as warehouse, courier company and various e-commerce platforms’ customer service team (if any);

Creating new opportunity and securing partnership programs with partners in order to drive business performance;

To handle inquiries from buyers and sellers;

Analyzing daily sales, channel activities, creating effective campaigns to drive traffic.

Manage & review all technical support task of company computers & equipment (server, network, devices), email system & business applications programs.



Requirements:



Degree holder in IT, Marketing, Business Management, A&P or any equivalent field;

Minimum 2 years’ experience in digital marketing / e-commerce;

Excellent interpersonal and communication skills;

Team player and also able to work independently with minimum supervision;

Understanding of online sales trends and methods;

Good knowledge & experience in digital marketing and e-commerce;

Energetic and passionate about online marketing and social media, internet savvy and digital device literate is a must;

Positive, can do attitude and willingness to go extra miles.

Profile Summary

Type : Company job

Role : Junior Executive

Industry : General & Wholesale Trading

Salary : MYR 3,000 - 4,000

Deadline: 2019-12-08

Company Profile

We are a well established company located in Subang Jaya. We are engaged in the distribution of premium F&B products and due to company expansion; we seek applications from keen and highly motivated individuals to join our company in the above position: Interested candidates kindly apply online or send resume via online.
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