• Executive, Customer Relations(Team Leader) Jobs in Malaysia - 975268



    Elken Service Sdn Bhd
  • 0 - 2 Years
  • Malaysia - Johor - Johor Bahru,Malaysia - Kuala Lumpur
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  • Posted above 1 month
  • Job Views: 8
  • Job Applicants: Less than 10

Job Description

Job Responsibilities
To resolve customer complaint in a prompt and efficient mannerTo liaise with relevant departments in solving problem in an effective & timely mannerTo ensure the fulfillment of service appointments target set by Technical & Sales department nationwideTo ensure customer feedbacks are attended & register into Feedback Management System accordinglyTo generate & distribute customer service due list to Customer Relations Assistant for service appointmentTo ensure all appointment logged are attended and postpone jobs are duly arrangedTo send service reminder notice to customers whose Bio-pure sets are due for service ( If any)To assist in preparing departmental monthly reportTo ensure stock accuracy of sales counter & conduct stock countTo assist in conducting marketing activities whenever necessaryTo conduct on the job training for new comerAny other job functions assigned by Management from time to time
Requirements
Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any fieldAt least 2 year(s) of working experience in the related field is required for this positionPossess excellent communication skillsProficient in English, Bahasa Malaysia and Mandarin, candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clientsFull-Time position(s) available

Profile Summary

Type:Company Job

Industry:Repair & Maintenance Services

Salary:Not Disclosed

Deadline:02nd Jan 2020

Company Profile

We are Malaysia's No. 1 Multi-level Marketing Company in the fast-moving consumer goods business, which includes Health Food dietary supplements, Water Purification Systems, Beauty and Skincare products. In line with our current expansion plans, we urgently require qualified candidate to fill theabove position.

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