Main Duties and Responsibilities:
Create schedules to ensure adequate and efficient staffing at all times, including reportingstaff hours.Recruit, interview, hire, and train retail sales staff as required.Acquire product knowledge and be able to provide recommendations to customers onsuitable products.Proactively build and maintain customer relationships.Ensure all transactions are entered into POS system accurately and payment records talliedon a daily basis.Carry out regular bank-ins of cash intake and maintaining detailed transaction records.Ensure that all products and displays are maintained to the highest standards of customersatisfaction and legal requirements following the Standard Operating Procedures.Motivate staff and maintain a positive work environment.Be proactive in sourcing and reviewing new product lines.Work closely with community organiser to plan events to promote products and highlightsocial enterprise cause behind the products.Engage shoppers and undertake campaigns to build customer awareness and loyalty.Perform any other relevant duties as and when required.
Candidates must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or equivalentAt least 2 years of sales, customer service, retail, hospitality or related experienceExcellent communication and relationship building skillsAbility to identify opportunities to improve shop and work environmentAbility to multi-task, prioritize dutiesProficient computer skills in Word, Excel, database software and use of Internet and social media
Type : Company job
Role : Junior Executive
Industry : Aerospace/Aviation/Airline
Salary : Not Disclosed
At AirAsia, we see ourselves as not so much an airline operator but more of a digital company that happens to be in the airline business.
AirAsia has sparked a revolution in air travel with more and more people around the region choosing us as their preferred choice of air transport. As we continuously strive to promote air travel, we also seek to create excitement among our guests with our range of innovative and personalized services.
Our mission is to attain the lowest cost so that everyone can fly with AirAsia and maintain the highest quality product, embracing technology to reduce cost and enhance service levels. Together with our siblings, AirAsia X, Thailand AirAsia, Indonesia AirAsia, Philippines' AirAsia, AirAsia India and AirAsia Japan, we're set on charting courses to new horizons with the staunch belief that "Now Everyone Can Fly".
AirAsia has been awarded as the World's Best Low-Cost Airline for 10 consecutive years; 2009 - 2018 by Skytrax.