• Executive, Supply Chain Business Partnering (Shah Alam) Jobs in Malaysia - 1015610

    DKSH Malaysia Sdn Bhd
  • 1 - 3 Years
  • Malaysia - Selangor
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  • Posted 5 days ago
  • Job Views: 2
  • Job Applicants: Less than 10

Job Description

Job Summary

Pro-actively engage with the clients, understand their requirements and drive the improvement of supply chain needs of Clients by working with cross functional internal departments on service level agreements (SLA) and key performance indicators (KPI)

Job Responsibilities

Plan, prioritize and monitor orders to ensure all orders, inclusive backlog, STO and urgent orders are processed within the stipulated timeframe and no miss outMonitor and coordinate urgent orders to ensure orders are processed and delivered as per request date and timeMonitor urgent arrival and redressing requestMonitor urgent / special TRA collection, write off requestDC single point of contact with internal/external stake holdersAct as initial response to customer complaints through Scuba systemSupport operation on investigation of complaints when required Work closely with process owner to identify root cause, corrective and preventive action to close the complaints’ tickets in Scuba systemMonitor complaints status in Scuba system to ensure timely closure of complaint ticketsProvide daily complaints closure status report to Head of Department and process owners for action and follow upPerform any special duty or project assigned by the management timely, efficiently and effectively

Job Requirements

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Logistic/Transportation, Business Studies/Administration/Management or equivalentAt least 1 - 2 year(s) of professional working experience in Supply Chain ManagementExcellent customer service skills are mandatory as is the ability to work in a dynamic and diverse team environmentKnowledge of Warehouse & Transportation Management Systems (WMS & TMS, ideally SAP)Strong interpersonal, communication, and people & change leadership skillsGood analytical and conceptual capabilitiesConfident and articulate individual with the ability to build strong relationships with stakeholdersProficiency in Microsoft packages, especially Excel, PowerPoint, Access and WordEnglish proficiency in both writing and speakingFull-Time position(s) available

Profile Summary

Type:Company Job

Role:Junior Executive

Industry:Others

Salary:MYR 2,100 - 3,000

Deadline:11th Mar 2020

Company Profile

DKSHis the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

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